PLANS/Features
PROMOS
SYSTEMS
PREPAID
Compensation/ P&E
100

What current rate plans Do not offer netflixs on us 

Essentials 

100

What phones are free with aal?

10e,lg q, revvl2 plus, lg k30

100

how do we get credit for biz or solp prop account as tmfb?

Needs to be converted or start as a biz account before activating a line

100

How much is the tourist plan ?  

What is $30

100

how much is a upgrade worth if a existing customer does not have p360 currently?

1 x mrc

200

how much would 3lines and 3 digit lines be for a new customer on magenta plus w autopay

Magenta plus with 3rd line free and auto pay it will be $170 monthly

200

What are the requirements to get one BTS on us for galaxy watches?

Requires 2 with EIP

200

can you login to retail vallet on your phone?

Yes

200

2 LINE Tmobile one plan

$120.00

200

how does the acc rev calculate on P&E

ticket price is what calculates on P&E

300

can we convert tmo essential on a existing customer who has 5 v lines and 3 tablets

Yes, because its 5 voice lines

300

Requirements to get half off a new Samsung Tab S4

when they purchase it on EIP and activate a new MI line on a 6 GB or higher rate plan to use with it!

300

What system do we use to check available lines ,ec available or upgrade a device 

Quickview

300

What Is the minimum Epin we need for Free promos 

Epin $100

300

what RPH Percentage do you need to hit to qualify for loyalty bonus?  

110%

400

what 2 features can we add during a non-upgrade phone switch ?

BYOD p360 and family mode

400

What phones does a Biz account get free with a new line of service?

MotoE5, Lg Aristo 2, Samsung j3 star

400

where is the transaction audit report located?

rebellion 

400

What is the max lines a customer can Add on prepaid? 

5 lines

400

who gets paid if rep (a) adds p360 and rep (b) at another location removes p360 and re adds it?

original rep who add p360  

500

What Plans can Be given to a sole prop biz account?

Magenta, Magenta plus , Milatary, Milatary plus,

Essentials

500

 Score a new Alcatel 3T or A30 on us

when you activate a new 2 GB or higher mobile internet line to use with it!

500

what is smart credit? and where is it located?

allows you to use there tenure from there other carrier as a refrence of tmobile for credit class.

in watson under port-in number

500

Can a tourist plan be renewed?

No, Deactivates in 27days

500

What 5 metrics are in P&E 

Net post paid

Features 

Acc Rev

NPS

SME

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