SYF General Knowledge
Team Meci
CareCredit
SYF Values
Performance
100

This executive is the current President and CEO of Synchrony Financial (SYF).

Who is Brian Doubles?

100

How many people, including Sean, are currently part of Team Meci?

What is 16

100

This executive is the CEO of CareCredit.

Who is Alberta Casellas?

100

Synchrony Financial (SYF) has this many official values.

What is 6?

100

In Client Services, how many KPIs are we held accountable to?

What is 4?

200

In this year, Synchrony Financial (SYF) separated from General Electric (GE).

What is 2014?

200

On Team Meci, this many people have been employed by Synchrony Financial (SYF) for over 20 years.

What is 6?

200

CareCredit is accepted at over this many providers and retail locations in its network.

What is 285,000+?

200

These six words are Synchrony Financial’s (SYF) official values.

What are Honest, Caring, Responsible, Bold, Driven, and Passionate?

200

These are the four Client Services KPIs we’re held accountable for.

What are QCAL, CCT, Schedule Adherence, and Credit Review?

300

This city and state is home to Synchrony Financial’s corporate headquarters.

What is Stamford, Connecticut?

300

On Team Meci, this many agents are bilingual.

On Team Meci, this many agents are bilingual.

300

Since its inception, this many total CareCredit cardholder accounts have been opened.

What is 39M+?

300

This SYF value means we are open and truthful—always.

What is Honest?

300

 In addition to KPIs, these are the other Client Services metrics we need to be aware of.

What are Total AUX usage, ACW, HT, AUX 0, and Personal AUX?

400

This executive is Synchrony Financial’s current EVP & Chief Technology and Operating Officer (CTOO).

Who is Carol Juel?

400

On the most recent pulse survey, Team Meci’s overall score was this percentage.

What is 95%?

400

In a CareCredit cardholder survey, this percentage rated the CareCredit credit card as a “good to excellent value.”

What is 95%?

400

This SYF value conveys “we put people first.”

What is Caring?

400

This is how CCT ranking is calculated.

What is a weighted average?

500

Where is SYF ranked on the Great Place to Work survey for 2026 in the US?

Synchrony Financial (SYF) is ranked No. 1 in the U.S. on the Fortune 100 Best Companies to Work For® (2026) list, which is based on the Great Place To Work® survey methodology.

500

According to Team Meci, the best thing about the team is this.

What is “all of us”?

500

Before it was known as CareCredit, this was the brand’s name.

What is DenCharge?

500

This Synchrony value means we’re never satisfied.

What is Driven?

500

For any given month, snapshots are finalized during this date range of the following month.

What is between the 17th and 20th?

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