What plans do we offer?
Banfield Access, Puppy/Kitten care, Puppy/Kitten Care Plus, Active Care, Active Care Plus, Special Care, Senior Care, Senior Care Plus
Someone is calling for health certificate pricing, what do you order?
DO NOT order anything, leave a note for Dr :)
What heartworm prevention do we carry?
Proheart6, Proheart12, Simparica Trio, Interceptor Pus, Revolution Plus
When do vaccine boosters need to be done to be valid?
Every 2-4 weeks
What should be ordered for ear concerns?
Ear swab and cytology, ear cleaning level 2
What vaccines does puppy plan cover and how many of each?
1 Rabies, 1 Bordetella, 2 Lepto, 2 Lyme, 4DAPP
What covered services should be ordered for 10 week old puppy with no vx history just signing up on plan?
Comp, Fecal, Pyrantel, Wisdom panel, Bord, DAPP
What flea prevention do we carry?
Simparica, Simparica trio, Revolution Plus, Revolution Puppy/Kitten, Credelio
Minimum age for Heartworm Test?
8 months
What should be ordered for eye concerns?
Fluorescein eye stain, Schirmer tear test, Tonometry (initial eye diagnostics drop down)
What does DAPP vaccine protect against?
Distemper, Adenovirus, Parainfluenza, Parvovirus
Someone is calling to confirm surgery appointment, what should you remind them of?
No food after 10pm, water ok until the morning
What dental products do we carry?
Duoclenz, Vetradent wipes, Vetradent water additive
When can kittens start vx?
12 weeks
What does Feline Snap test for?
Heartworm, Felv, Fiv
What does FVRCP vaccine protect against?
Feline Viral Rhinotracheitis, Calicivirus, Panleukopenia
What covered services should be ordered for 3 year old cat with current vx signing up on active care plus?
Comp, Fecal, Pyrantel, CBC, IOF, 3DX, blood sample collect
What is minimum age for simparica and Simparica Trio?
Simparica Trio: 8 Weeks
Simparica: 6 Months
How soon after a heat cycle can you schedule a spay?
At least 2 months
What does 4dx test for?
Heartworm, Lyme, Ehrlichia, Anaplasma
Name three things Senior Care plus has that Special Care does not?
ProBNP, SDMA, T4, BP, rad with consult, sedation for rads, additional superchem/cbc
17 week old puppy here for exam, vx history shows DAPP, Lepto, Bord given at 12 weeks, what vaccines are due now and how long are they good for?
DAPP/Lepto 3 weeks, Rabies 1yr
Second Comp for Puppies and Kittens shouldn't be scheduled before what age?
How soon after delivering puppies/kittens should we schedule the spay and why?
4months.
Why: 2 months for feeding + 2 extra months for blood vessels to calm down.
What is ProBNP?
A blood test that screens for heart disease in both cats and dogs. Checks for muscle stretch and stress to evaluate heart function and detect potential cardiac issues.