Medical
Client
PAC Programs
Agency
Acronym
100

A client refuses their medication. Can you force or persuade them to take it?

No. You can only offer encouragement. 

100

What consistency should Gary's liquids be? 

Honey thick! 

100

When should staff complete shift notes?

Within 24 hours of each shift that they work.

100

If Howard Center announces they have to close for the day due to bad weather, will PAC programs close for the day as well? 

No! Even in those situations, we are essential programs/services that never close.

100

What does MAR stand for? 

Medication Administration Record 

200

You find a client on the floor, what are your first 2 steps? 

1.) Ensure the clients safety 

2.) Call 911 

200

What type of supervision is required when ANY resident is eating? What is it called? 


Eyes on Supervision 

200

How many residents do we serve across all three programs? 

10! Cabot (2) Pennington (5) Atwood (3) 

200

Who is Howard Center's CEO?

Sandy McGuire 

After an extensive national search, Howard Center’s Board of Trustees appointed Sandy as chief executive officer on June 1, 2024.

200

What is the difference between PO and NPO? 

PO: By Mouth 

NPO: Nothing By Mouth 

300

If a client is in the emergency department, at what point can they be left alone? 

When they are admitted to the hospital. 

300

Christina receives liquids and medication through what medical device? 

Mic -Key G-tube 

300

In what order did the PAC programs open? 

Pennington - 1996 (29 years ago)  

Atwood - 2017 (8 years ago) 

Cabot - 2024 (1 year ago) 

300

What year did Howard Center open? 

Howard Center was founded in 1865 as an agency to serve the widows and orphans of the civil war at the Home for Destitute Children.

300

What APS stand for? 

Adult Protective Services 

400

What is Lorazepam used to treat? 

Acute anxiety

Panic or severe agitation

Insomnia

Medical procedures (sedation)

Seizures (rapid control)

400

Name the clients who have a seizure protocol: 

Gary and Laura 

400

Who is the oldest resident we serve, and who is the youngest? 

Youngest to oldest: 

Faith (36) Christina (38) Stephanie, Paul, Dana (54) Laura (61), Bobby (64), Elizabeth (65), Holly (71), Gary (79)  


400

In Vermont, Howard Center is the Designated Agency provider for mental health and developmental disability services - What does this mean? 

Designated Agencies are private, non-profit, community-based providers that are responsible for ensuring needed services are available through program delivery, local planning, service coordination, and monitoring outcomes within their region. 

400

What does DLP stand for? 

Division of Licensing and Protection 

500

What is the potential risk when a client has not had a BM in more than 3 days. 

Bowel Obstruction 

500

Name one of the places Bobby has worked in his life:

Coffee Cup Bakery 

Moes

News Paper Delivery 

UVMMC 

UVM College 

Mackenzies Meats 


500

What are all 3 of the PAC addresses? 

1124 Pine Street - Cabot 

1132 Pine Street - Atwood 

1822 North Ave - Pennington 

500

If you have been at the agency for 11 years, how may CTO days a year will you earn? 

45 days! 

Howard Center Personnel Policies - Page 102

500

What does DAIL stand for? 

Department of Aging and Independent Living 

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