Steps of Service
In this step of service we offer to take the entire order (Entrees and First Course)
What is at the initial greet?
This are some of the options of wine cocktails we offer
Sangria/Beillini
We use this term to call a non alcoholic version of a cocktail
”Virgin“
This color is used to identify if a drink has alcohol in it
yellow/clear
We add spoons under these kind of pastas
Long Pastas
This step/ question is asked AFTER our guest order an entree
Soup OR Salad?
This tool is used to open a wine bottle
Wine Key;Cork screw
These color glasses are for non-alcholic drinks ONLY
Green
This button is available for us to use on Dash when wanting to make certain changes to a drink/entree
”Modifiers“
This appetizer is a blend of mixed peppers, onions and shrimp
Shrimp Fritto Misto
This step is used to show our Italian generosity when delivering soup and/or salad
Cheese grating until our guest say “when”
This is how many servings come in a full bottle of wine
4 glasses
In the Olive Garden we offer many after dinner drinks, this drink is made with a shot of espresso, steam milk, whipped cream and cinnamon powder
OG House cappuccino
This extra liqueur is used on the side of the Italian Margarita
Amaretto
This safety words are used to prevent accidents when exiting and entering the kitchen
Corner/Coming in/Coming out
This is the order that we gather our Soup and Salad set up’s in the Alley
Cold/Cold/Hot/Hot
This red wine is the ONLY chilled bottle.
Sweet Red Roscoto
These are the kind of Juices that we can offer our guest
Orange, Cranberry, Pinnaple, and Apple
This Olive Garden has what beer on draft
Michelob, Modelo, Bud light, Blue moon
When notified of an allergen, these 2 steps MUST be followed
Show the allergen menu and notify a manager
This tool we have to utilize EVERY single time when greet/SIE/send items to the kitchen and bar
The Ziosk
This Wine is best paired with steak
Cabernet
These garnishes are used to identify a non-alcoholic/virgin beverage
Whipped cream, cherries and strawberries
In this scenario we must ID a guest
If they look younger than 40
This specific amount of refills are available for our guest to get on their soup, salad, and breadsticks
Unlimited