Roles
They are the “mini CEO” within the Digital Journey lab, creating the product roadmap and defining the strategic vision for the product
Who is the Journey Owner
They own the process during test periods where functionality is tested across several squads and departments.
Who is the Quality Analyst
On what date (mm/yy) was the Lab first launched
What is May 2020
They are personal coaches for team members to build high performing teams and seek to continuously improve the effectiveness of the team in delivering business value.
Who is the Scrum Master
Ultimately they are responsible for all technology aspects of the product including security, performance, scalability and maintainability
Who is the Journey Owner
In July 2022, the Lab transitioned and was known as what?
What is Lab 8
They bring together functions such as business, design and technology. They act as the bridge between business and customer needs and lead translating it to user stories.
Who is the Business Analyst
They act as a partner to product owners to identify technical trade-offs and suggest alternative solutions
Who is a Technical Lead
To date how many (%) users can benefit from our products?
What is 93%
They design and develop the business logic and backend systems of the MVP experience and other exciting projects
Who is a developer
They define and execute generative research plans based on strategic priorities from Journey Owner
Who is a Lead Designer
They are first and foremost the “production engine” of high-quality designs for development
Who is the Designer