LifeCo Business Terms
Insurance on which the premiums are being paid or have been fully paid. In life insurance, usually refers to insurance by face amount.
What is “In-force”?
This code lets us know we are waiting for additional information
what is status code 528?
This section in Icare helps us identify the questionnaire type: TI (Tele-Interview) and CID (Customer Interview Disclosure).
What are Order comments?
This button is used in uData when an applicant does not want to proceed past medical history
what is discontinued button
If the policy # start with FA, the questionnaire is in…….
What is Magnum?
Type of insurance that provides a death benefit to a business if its owner or significant employee passes away
What is Key Person Insurance?
this code is used when we have a partial completion and or waiting for additional information
what is status code 517?
we are not allowed to use Third Party translation services for these requests.
What is CID?
The step of emailing DIS Support and Sunita/Kyra is used when...
When using the magnum platform this information can only be obatined by the metric system or the imperial system and cannot be mixed or matched
What is height and weight?
Earnings before paying interest, taxes, depreciation and amortization; calculated by subtracting operating expenses from revenue and adding back depreciation and amortization to operating profit
What is EBITDA?
this service code is used when we have a full completion or on the original order after additional information has been successfully obtained
what is status code 516?
is a specific disability program where multiple individuals from the same company are buying their disability insurance as a group
What is Wage Loss Replacement Plan?
This process is followed when gender is undisclosed on the order
reading both gender- related questions
When completing a Empire case there are 4 different types of TIs we can complete.
What are Juvenile (0-15), Juvenile (16-17), Adult short and Adult full?
Covers debt payments on certain covered loads if the insured loses their ability to pay due to a covered event
What is Loan Protection?
when an applicant prefers to proceed via paper-based after TI has been completed past medical
what is status code 532? *PDF and Recording to be uploaded
For an applicant who is 60 years old and above we add this service code before scheduling with the quantity of 1.
What is Service code 795?
This is the step taken when applicant calls in after a 517 completion to provide info
create a new additional information order, obtain add info and re submit PDF and email Sunita/cc Kyra to advise
If there is an issue with the questionnaire in AURA, place the order on hold (we are not using UData as back up for these types of interviews)
What are Juvenile PHI?
Ownership of an asset after debt has been accounted for. For example, if you bought a house with a mortgage, your equity in the home is the home’s current value minus the outstanding loan balance.
What is Equity?
This code is used when the applicant declines to proceed with the TI after medical history section has started
what is Status Code 531? *PDF and Recording to be uploaded
Is a specific disability program where multiple individuals from the same company are buying their disability insurance as a group (where there are some benefits in doing so).
What is Wage Loss Replacement Plan?
Code 528 is used when we are awaiting add info for which conditions
Diabetes/abnormal blood sugar (gestational if delivery in the last 12 months), BP, Chol
In Udata, if the applicant discloses family history but AFTER age 60, please document the information (family member, condition name, age of diagnosis and current age of family member)
What is additional comments section?