Policies & Procedures
Name a vulnerable population
What is elderly people, children, persons with disabilities.
What is gloves
Acronym we use when handling complaints
Director of Oak Bay Parks, Recreation and Culture's name
Who is Steve Meikle
Name the program you enter your hours worked
What is ADP
The first thing to do if you get hurt at work
What is telling your supervisor or Reception
Name one practice that creates great customer service
What is providing quality facilities, programs and equipment.
What is ensuring solid, fair policies, procedures and safety standards
What is hiring great staff!
The most popular tree in Oak Bay
Garry Oak Tree
Example of personal information we have access to
What is camp binders, patron account information, class lists, incident/accident forms etc.
JOHSC stands for
The respectful workplace policy applies to
Who is everyone
Displayed on the front lawn of the Oak Bay Municipal Hall
What is two acorns
The form we use to document a bad interaction with a patron
What is an Incident Report Form
WHMIS stands for
What is Workplace Hazardous Materials Information Systems
Oak Bay Parks, Recreation and Cultures mission statement
What is to enhance life in our community through the provision of quality services
The year the Oak Bay Recreation Centre opened
What is 1975
FOI stands for
What is Freedom of Information
Name of Employee Assistance program
What is Connection To Care
Three core rules for all Oak Bay Programs
What is safe, responsible and respectful
The indoor sports field used to be
What is a roller skating rink/curling rink