Job Board
What is the job board?
A place where we can post jobs to allow Providers to bid
Where do you go to create a proposal?
CRM
In what reason/s would an invoice not go through automation?
NTE Adjusted/Proposals
Who are the RSCM's in TX
Rusty Byran and Robert Marsh
Who Is DMG's CEO?
Gary Mitchell
Why Do We Post To The Job Board?
To create competition and getting the best rate
Where Do you submit the proposal and what bucket does the job go into?
Verisae and PP Bucket
What is the number one thing that we forget when invoicing?
Sign Of Sheets
Who Is The Hardest RSCM To Work With?
Gary Lawson
When was DMG Founded?
1999
If a in the JJ bucket has a yellow flag what does that mean?
Past Arrive Before Time.
When doing a proposal and imputing materials, what is the mark up on materials?
5%
In terms of Labor. What do we not charge Walgreens?
Helper Rates
Who Are The Current LOC's and which regions are they in?
West-Matt
MidWest- Caitlin
Mid Atlantic- Kelly
South- Open
North- Open
Capital- Sam
Training- Trish
Exterior- Travis
Who was DMG's first Customer and what location was it?
Walmart, Alexandria, KY
Why would a job have two red flags on it?
Its a P1
Disposal Charge- Equipment or Material Line item and what is the mark up?
Equipment and 30%
What do we do if we are billing more labor hours than IVR?
Create A Manuel Sign Off
Who Are The OM's On Team Walgreens?
Austin Abner and Alex Howe
Who Is DMG's CPO (Chief Product Officer)?
Kumar Srinivasan
What is our job board usage goal?
80%
If a job is re-estimated, where to you go to resubmit?
Verisae, Service, Authorizations, Awaiting imput
Missed ETA
Who Is The Team Lead Of Walgreens?
Chris Brunemann
Name 5 of the 9 Basics 2.0
Customer first.
You own your results.
Your customer's perception = your reality.
Deliver value, not status updates. Be disruptive.
If you are not the solution, you are the problem.
Pick up the phone and respond with speed and urgency.
Profit is expendable. Reputation is not. Act accordingly.
Good or bad, tell on yourself while the information is within your control.
Your most uncomfortable conversation should be your next conversation.