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Category 5
100
Employee attitudes and morale can sometimes be shaped significantly by one's fellow workers. True or False
What is a true
100
Define Command Group
What is a grouping of employees according to authority relationships on the formal organization chart.
100
Geographically separated people who are working on a common project and linked by communication technologies.
What is virtual team
100
What does FMLA stand for?
Family and Medical Leave Provisions
100
What does EAP stand for?
What is Employee Assistance Programs (EAPs)
200
Which It is better smaller or larger groups when working with teams.
What is smaller groups
200
Is the interaction of two or more individuals such that their combined efforts are greater than the sum of their individual efforts.
What is synergistic Effect
200
Define Task Group
What is a grouping of employees who come together to accomplish a particular task.
200
Friendship groups are related primarily to:
What is Personalities and social interests.
200
Kenyon is a supervisor who is confused. Maddie was his top producer last year, but her production has sharply declined over the last two months and her tardiness is becoming a problem. Kenyon should:
What is Refer Maddie to the company's employee assistance program.
300
Are highly effective teams always supporting and encouraging of one another.
What is yes they are
300
Is an informal grouping of employees based on similar personalities and social interests.
What is friendship group
300
Define Exit interview
What is a interviews with individuals who leave a firm that are used to assess morale and the reasons for employee turnover.
300
What is the purpose of wellness programs?
What is help employers reduce healthcare costs.
300
What is the Employment Assistance Program
What is are company programs to help employees with personal or work-related problems that are interfering with job performance.
400
What is teamwork
What is Is people working cooperatively to solve problems and achieve goals important to the group.
400
What is a special interest group
What is a grouping of employees that exists to accomplish something in a group individuals do not choose to pursue individually.
400
Define Morale
What is a composite of feelings and attitudes that individuals and groups have toward their work, working condition, supervisors, top-level management, and the organization.
400
Approximately how many members should be apart of a team working on a special task?
What is no more than 10 people
400
Name internal factors that influence employee morale
What is Problems with friends, Job security, Relations with coworkers.
500
Define Collaborative Workplace
What is a work environment characterized by joint decision making, shared accountability and authority, and high trust levels between employees and managers
500
Can a supervisor control the moral of her employees outside of work?
What is morale influences outside the organization are generally beyond a supervisor’s control.
500
Is it the supervisor job to control the workplace?
What is the supervisor plays a key role in coordinating efforts throughout the company to prevent workplace violence.
500
What is the purpose of FMLA
What is requires employers with fifty or more employees to grant up to twelve weeks of unpaid leave to workers for various reasons, particularly serious medical problems experienced by employees or their families, and the births or adoptions of children.
500
Define Counseling
What is an effort by the supervisor to deal with on-the-job performance problems that are the result of an employee’s personal problems.
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