An idea composed of a set of symbols, such as words or gesture
What is a message?
100
Sending and interpreting a message related to products,services or activities of a company or an organization
What is a business communication?
100
what are the benefits of a written communication?
What is can be revised and allows the receivers to read the message?
100
has a common goal
What is a team?
100
words used in spoken or written messages
What is a verbal symbol
200
A person who creates and shares a message
What is a sender?
200
Any communication that is from a line of authority such as management
What is a formal communication?
200
Any group of people organized to work together interdependently and cooperatively to meet the needs of their customers by accomplishing a purpose and goal
What is a team?
200
has an individual goal
what is a group?
200
conditions within a receiver and sender that hinder communication
What is internal communication barriers
300
The mode used to send a message such as a letter or speaking to someone
What is a channel?
300
Communication direction that is from a manager to employees
What is downward communication?
300
what are the types of a team?
What is problem solving, self managed, cross functional, and virtual?
300
co-ordinates and integrates
what is a linker?
300
employee to manager
What is upward communication
400
Two types of feedback
What is non-verbal and verbal gesture?
400
What are four purposes of communication
What is obtain or share information, build goodwill and image, persuade, build a relationships and self-esteem?
400
interacts primarily to share information and to make decisions to help each other
what is a group?
400
initiates creative ideas
what is a creator?
400
does not follow lines of authority in a company. sometimes called the grapevine.
What is informal communication
500
Actions or conditions that express a meaning
What is non-verbal symbols?
500
Why is feedback important?
What is helps the sender determine whether the receiver has understood the message?
500
common purpose, clarity of role and responsibility, effective leadership, solid relationships, effective communications
What is characteristics of a team
500
champions the idea once they are initiated
what is a promoter?
500
what are the stages in team formation/ development?
What is forming, storming, norming, performing and adjourning.