Consent 1
Consent 2
Reporting
Product Feeds/Catalogs
100

A profile is not suppressed, but we cannot determine whether or not they subscribed. This is what type of consent status?

Never Subscribed

100

The Custom Reports tool supports 5 different report types

  • Single Metric Deep Dive

  • Multi-Metric Report

  • Campaign Performance Report

  • Flow Performance Report

  • Product Performance Report

100

To get an accurately test whether or not a dynamic product feed is working you must do this

Send a live email

200

True or False - The manual unsubscribe button will cause a global unsubscribe, regardless of settings in the account.

True

200

True or False - Although profiles can be unsubscribed from SMS marketing through the channel box, they cannot be re-subscribed through it. 

True

200

True or False

Custom reports will only include events filtered by a profile property starting after that property was created. Even if a property was retroactively applied, if it didn’t exist on profiles at the time the event takes place then it won't appear in the report

200

These are the two file types we accept for a custom catalog/product feed

JSON, XML

300

If a profile has never subscribed for SMS but has provided their phone number, what indicator icon will be present?

A red indicator 🚫


300

True or False - it is currently possible for Shopify customers to collect SMS consent through our back in stock form

False

300

This type of custom report is used to explore trends and gain an understanding of specific activity or behavior; supports slicing and dicing Metric data to get either a broad overview of activity or understand trends by key profile traits

Single Metric Deep Dive

300

This is the current item limit per account for custom catalogs

25,000

400

Users who are suppressed for these two reasons and are being manually resubscribed through the channel box must be added to a list during the time of resubscribing. 

Unsubscribed / Marked email as spam

400

Profiles that are suppressed for these two reasons can be resubscribed, but the suppression status will not be lifted. 

Hard Bounce, Invalid Email

400

This is the number of custom reports that can be running at a time

5

400

Klaviyo refreshes custom catalog syncs every x 

6 hours

500

If a profile subscribed to EMAIL prior to 2022 and had their email record backfilled, only this will be displayed in the subscription details of the channel box. 

Timestamp
(method, form ID, form version, etc. will not appear)

500

The below inquiries would be achieved by what kind of custom report?

“What do my key Business KPIs over the last quarter look like?”

“How are men vs. women converting from cart to purchase, and who is spending more per order on average?”


Multi Metric Report

500

When using our "Spawn Create Variants Job" API endpoint, a customer can generate this many variants per request

100

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