Sales Force/CTMS
General Knowledge
Nick is the Best
Knowledge Center
COVID-19
100

In CTMS this is where you are able to obtain and update contact's information.

What is Individual Exposures

100

Where can you access job aids?

What is Knowledge in CTMS.

100

What is Nick's favorite Caffeinated beverage? 

What is Matcha Latte. 

100

Where in the Knowledge Center will you find the Propio Instruction Card? 

What is supporting documentation.

100

What does the D in COVID-19 mean?

What is Disease

200

This is where you go to "see" what you have worked on in the past. 

What is recently viewed in Individual Exposures. 

200

If the contact chooses to quarantine for less than 14 days, Sara Alert will continue to monitor their symptoms for how many days?

What is 14 days

200

What is Nick's favorite type of TV Show?

What is Reality TV?

200

Where in the Knowledge Center would you find a particular process for your role? 

What is System Training - Contact Tracers

200

What does COVID-19 Stand for?

What is Corona Virus Disease of 2019.

300

What do you search in order to find multiple exposures that are related to one another?

What is family ID.

300

When speaking with the parent of a minor contact, contact tracers should ask for which demographic details?

What is Race and Ethnicity questions 

300

What kind of plant does Nick own?

What is a succulent. 

300

Where in the knowledge center can you find plugging guidelines for date of birth?

What is System training - all users

300

The infectious period starts __ days before symptom onset date.

What is 2.

400

In order to close out an individual exposure due to multiple exposures listed the path is ___________ click the pencil then choose _________ with a reason of ________. 

What is change ownership, close and NO Action in CTMS . 

400


If a contact is feeling feverish, but does not have a thermometer, what should the contact tracer document in CTMS to move forward in the workflow?

What is 000 and document notes

400

How many dogs does Nick own? 

What is 2. 

400

On Which Page in the knowledge center is the the map of the testing sites?

What is Supporting Documentation – PADOH 

400

_____ seperates people who are sick with a contagious disease from people who are not sick.

What is isolation.

500

What is the process when there is more than one "persons" file?

What is Merge File, then choose all duplicate persons, choose between master and duplicate files, finally merge. 

500

 If a Contact refuses to give the Contact Tracer their Date of Birth for Sara Alert, the Contact Tracer must enter

What is 02/29/2012 for minors; 02/29/1980 for adults

500

What is Nicks Favorite Wendy Williams song? 

What is Native New Yorker. 

500

Where in the knowledge center can the updated daily monitoring script be found?

What is system training - all users 

500

A PCR test looks for _____ in a _____.

What is virus RNA and swab test.

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