Category 1:
Working Together
CATEGORY 2:
Team Expectations
Category 3:
Serving Our Community
CATEGORY 4: Communication Counts
Category 6:
Working Together With Managers
100

This is the most important ingredient for working effectively as a team

What is communication?

100

Clear expectations help the team avoid this common workplace problem.

What is misunderstanding?

100

The Community Center exists primarily to serve this group.

What is the community / our patrons / residents?

100

This is the best first step if you are unsure about a task or expectation.

What is asking questions?

100

Managers are most effective when staff do this with important updates.

What is communicate clearly and promptly?

200

This helps prevent confusion by making sure everyone knows who is responsible for what.

What is accountability?

200

Arriving on time, being prepared, and staying engaged are examples of this expectation.

What is professionalism?

200

Friendly interactions, clean spaces, and reliable programs contribute to this.

 What is a positive member experience?

200

Sharing updates early helps prevent this.

What is last‑minute problems or surprises?

200

If you’re unsure about a decision during an event, the best step is to do this.

What is ask a manager for guidance?

300

When teammates help each other without being asked, it shows this.

What is collaboration?

300

This expectation means doing what you say you will do, even when no one is watching.

What is responsibility?

300

Listening to feedback from community members helps us do this better.

What is improve services?

300

This type of communication helps fix issues before they grow.

What is timely communication?

300

Sharing issues early helps managers do this more effectively.

What is support the team or problem‑solve?

400

This teamwork behavior strengthens trust and improves daily operations.

What is follow‑through?

400

Addressing issues directly instead of ignoring them supports this team value.

 What is respect?

400

Every team member impacts this, even if they don’t work directly with the public.

What is the Community Center’s reputation?

400

Professional communication during stressful moments supports this value.

What is respect?

400

Following through on tasks after speaking with a manager builds this.

What is trust?

500

This mindset focuses on “we” instead of “me” to help the Community Center succeed.

What is teamwork / shared responsibility?

500

These guide how we work together to support the Community Center’s success.

What are shared expectations or team standards?

500

This long‑term focus ensures the Community Center improves each year.

What is continuous improvement?

500

Good communication helps ensure safe, organized, and successful events by supporting this goal.

What is North Brentwood Community Center success?

500

When staff and managers work as one team, the Community Center is more likely to do this year after year.

What is succeed and improve?

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