Communication
Collaboration
Conflict Resolution
Leadership
Team Roles
100

This is the act of fully focusing on the speaker without interrupting.

What is active listening?

100

Working together toward a shared goal is known as this.

What is collaboration?

100

Disagreements between coworkers are known as this.

What is a conflict?

100

The person responsible for guiding a team is called this.

What is a leader?

100

This team member keeps the group organized and on schedule.

What is the coordinator?

200

Clear communication helps prevent these workplace misunderstandings.

What are conflicts?

200

A group of coworkers brought together to complete a project is called a ____.

What is a team?

200

One of the easiest ways to avoid conflict is to do this before reacting.

What is listen?

200

A leader who motivates and inspires their team uses this type of leadership style.

What is transformational leadership?

200

The person who checks for accuracy and quality is filling this role.

What is the reviewer?

300

This type of communication includes body language, facial expressions, and gestures.

What is nonverbal communication?

300

This occurs when team members split up tasks to get work done faster.

What is task delegation?

300

Finding a solution where everyone gives up a little to reach agreement is called this.

What is compromise?

300

Good leaders make sure every team member feels heard, which is called this.

What is inclusiveness?

300

Someone who brings new ideas to the team is known as this.

What is the innovator or creative thinker?

400

Sharing updates with your team regularly builds this important team quality.

What is trust?

400

This happens when team members combine their strengths to produce a better result than they could individually.

What is working to each other's strengths?



400

Addressing conflict early prevents it from becoming this.

What is a bigger issue / escalation?

400

A leader who focuses on tasks, planning, and structure follows this style.

What is transactional leadership?

400

The person who makes sure everyone participates is acting as this.

What is the facilitator?

500

This method of communication involves asking clarifying questions to make sure you fully understand what the other person means.

What is checking for understanding?

500

Collaborative teams rely on this type of problem-solving where everyone contributes ideas.

What is brainstorming?

500

The “win-win” approach to solving disagreements is known as this conflict-resolution strategy.

What is collaboration?

500

Leaders who adjust their style based on team needs practice this approach.

What is situational leadership?

500

Team roles help divide tasks based on each person’s strengths, also known as these.

What are individual strengths / skill sets?

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