Nordy Club
Holiday
Services
Events
100

This group has spent $15,000+ with Nordstrom and has a Nordstrom Card.

What are Icons?

100

This service used to be complimentary but now has a minimal fee of $5.

What is gift wrapping?

100
BOPUS acronym

What is Buy Online Pick Up in Store?

100

When do employees get holiday pay again?

What is New Years Day?

200

True or False? Once an icon, always an icon.

False - starting January 1st if you did not meet spending threshold they will go down in status.

200

What is always a free service if someone does not want gift wrapping?

What are boxes?

200

True or False: Your house party discount is eligible in Ebar and Bazille

True - on merchandise and during NPG too

200

Our store hours change to 9a-9p Monday - Saturday and 10a-7p on Sundays on what date?

What is December 17th? or What is Holiday Hours?

300

I earn 1pt = $1 but I also get a PBPD and can be considered ambassador status but not icon.

What is a member?

300

A submission to Cheri every Friday to potentially win $50.

What is Nordy CLub Holiday Shopping Contest?

300

We use this orange slip to fix our inventory.

What is a wrong item transfer slip?

300

Inventory is conducted on this date.

What is January 22nd, 2023?

400

A percentage of sales done on a Nordstrom card.

What is NCS%?

400

A DM can win a $75 Visa GC through this method.

What is 100% Dept Participation?

400

Customers receive Nordstrom Notes back after they pay on their Nordstrom Card for a Nordstrom Purchased clothing item up to $300.

What are alterations benefits? (Key Word: Not Free!)

400

A customer will get the spend & get promo card on what date?

What is January 15th, 2023? (Select customers were chosen for a spend & get promo that was not advertised that ended on 12/11/22)

500

When should you change tender for returns?

What is a Nordstrom Gift Card?

500

Employees are eligible to win $$$ up to $125 by doing what?

What is opening a minimum of 5 nordstrom card and having an increase in NCS% over LY?

500

An item shows final sale and non-returnable due to what reason?

What is a Rack item that falls under their return policy?

500

How do we win $1000?

Results vs LY and vs Plan

NCS % and Accounts opened

Digital Sales and CSAT

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