MOZART
Most common error(s) encountered
What is Error 400 and Error 500?
Common fix for unable to close session due to employees logged in
What is Log out employees?
FPOS equivalent of a reindex
What is DB Setup Save?
Most common information missing from menu builds
What is employee list/checklist?
Most common resolution to Shift4 issues
What is launch Stand Alone?
Common resolution for Error 500
What is restart Mozart Agent?
Common fix for "Other Station may be changing session" error
What is a hard reindex?
Common solution to most FPOS errors
What is DB Setup Save?
Option that we have access to for all POS types except for DUET
What is Connectwise Access?
Best temporary resolution to a location with no internet
What is "enable offline mode"?
Common cause for missing menu items
What is mozart sync not performed?
Best way to add a surcharge
What is a negative automatic coupon?
Common solution to "Update Service Not Running"
What is start update service in FPOS Services on Server?
Most common request that cannot be completed on DUET?
What is separate department screens?
Cause of "Transaction Declined" error
What is Card Declined due to bank reasons?
Common error encountered with New Skytabs
What is "Failed to load app configuration"?
Common cause for menu items not appearing on POS
What is Item not added to Custom group?
Common cause of "License will expire in 7 days" error
What is Back Office Web or Server set to 127.0.0.1?
Longest ongoing IRELAND PAY location with no progress
What is Chef Creole?
Most common cause for "signature and guid mismatch" error in Stand Alone
Common Cause for missing menu group
What is Pizza Matrix?
Common cause for "Failed to Load APOLLO.DLL"
What is loss in mapping/connection to RMSERVER?
Cause of Menu Items not appearing on SkyTabs
What is presence of punctuation in menu items or groups?
Most common issue encountered during new location menu builds
What is "merchant is not registered in Lighthouse"?
Most common cause of "Connection Closed Gracefully"
What is HTTPS missing from IP in Back Office?