Acronyms
Network
Mobile Devices
Software
Potpourri
100
RAM, which is a form of temporary data storage.
What is Random Access Memory?
100
These are the 3 browsers on our default windows image.
What are Chrome, Internet Explorer, and Firefox?
100
This is the alternative to a desktop workstation that can be docked, or removed and used remotely.
What is a laptop/notebook?
100
You use this to install programs/applications on your work computer.
What is privilege guard?
100
These people are capable of creating an Adobe Connect meeting room (meeting.psu.edu).
Who is anyone with a Penn State user id?
200
a MAC address, which is a unique identifier assigned to all devices with a network interface (can connect to internet).
What is Media Access Control?
200
You need this program to connect to the Libraries network and their resources when working offsite (away from Penn State).
What is the LIAS VPN?
200
This category includes devices such as the Kindle, Nook, and the iPad.
What are e-readers?
200
You accidentally deleted some files on your work computer and need to recover them. This is what you use.
What is Tivoli Storage Manager (TSM)?
200
The list that you send hours updates for your hours webpage.
What is ul-libhours@lists.psu.edu?
300
Commonly referred to as an OS. This is the core software that runs your computer.
What is an Operating System (such as Windows 7, or Mac OS X)?
300
You need to install these to connect to Penn State's wireless network.
What are wireless 2.0 certs?
300
This mobile device platform leads with 49.3% of the market share of smartphone sales.
What is Android?
300
You can find your IP address here (which is useful for troubleshooting information).
What is on the bottom right-hand corner of the login screen?
300
You need to contact this group to restore a missing folder in UCS.
What is the ITS helpdesk?
400
The VPN is a program used to connect remotely to private networks as a known individual with existing credentials.
What is Virtual Private Network?
400
This is the network you connect to, to begin setting up your wireless 2.0 access.
What is the pennstatewifisetup?
400
These commonly circulated devices are thought of as a work station but are actually considered a peripheral.
What are iPads?
400
This program is what DLT uses to keep your applications dynamically up to date.
What is Big Fix?
400
This is considered to be a good first step when trying to troubleshoot any computer problem.
What is Restarting (have you tried turning if off and back on again)?
500
A GUI is the interface that allows users to click and drag objects instead of entering text via the command line.
What is Graphical User Interface?
500
When connecting to a new shared drive, you do this...
What is map a drive?
500
Adding this account to your phone can then allow you to remotely wipe you phone (for security purposes), for both iOS and android.
What is UCS?
500
This feature was added to Windows 7 to remove the necessity for installing programs such as WinRAR, WinZIP, etc.
What is Unzipping a File?
500
To log into the Libraries network, a user has to have this.
What is an access id and password?
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