Scams
A scam where someone calls, pretending to be your grandchild in trouble, and asks you to wire money right away.
What is a Grandparent Scam?
Sending fake emails that look real to trick you into giving away private information like passwords or bank details.
What is Phishing?
The term refers to saving your files, documents, videos, and photos on the internet so you can access them from any device, not just your computer.
What is the Cloud?
A strong password should be long and include a mix of letters, numbers, and special characters.
What are symbols?
A type of harmful computer program that can copy itself and spread from one file to another, like a biological illness.
What is a Virus?
A phone call from a stranger who says your computer has a virus and asks to take control of it to "fix" the problem.
What is a Tech Support Scam?
If an email from your bank has bad spelling, a general greeting like "Dear Customer," and a strange sender address, it is likely this.
What is a Phishing Email?
Examples of this service include iCloud, OneDrive, and Google Drive.
What is Cloud Storage?
This security step asks for a second code, usually sent to your phone, after you type in your password to log in.
What is Two-Factor Authentication (or 2FA)?
This general term is used for any harmful software designed to damage or gain unauthorized access to a computer.
What is Malware?
A type of fraud where a criminal pretends to be in love with you online to gain your trust and steal your money.
What is a Romance Scam?
Before clicking a link in an email, you should hover over it to see the actual website address it will take you to.
What is the hover over the link?
When sharing a file from the cloud, you should grant the recipient only this level of access if they only need to view the file.
What is "View Only" access?
You should install this type of program to protect your computer from harmful software, such as viruses.
What is Antivirus Software?
This type of malware locks your computer or files and demands money to unlock them.
What is Ransomware?
The IRS or Social Security will never use this method to contact you about a problem or demand immediate payment.
What is a phone call or email?
If you get an email that seems suspicious, you should do this instead of replying or clicking any links.
What is delete it (or mark it as spam)?
This is a major benefit of using the cloud, as your files are protected even if your physical computer or phone is lost or broken.
What is backup (or data protection)?
If you get an email or text that says your bank or email account was logged into from a new city or device, you should do this immediately.
What is change your password? (or What is call the company to check?)
A common way to get malware is by clicking on a suspicious link or downloading a file from this type of advertisement.
What is a pop-up ad?
A common scam in which you are told to buy gift cards and read the numbers over the phone to pay a fake bill or settle a fake debt.
What is a Gift Card Scam?
A fake email from a company like Amazon or Netflix that says there is a problem with your payment and asks you to "update your billing information" by clicking a link.
What is a Phishing Scam?
This is the safest way to share a file with a specific person in the cloud, rather than creating a public link that anyone can access.
What is typing in their email address?
This is the most important thing to do often with your computer's system and apps to close security holes.
What is updating your software (or operating system)?
If your computer suddenly starts running very slowly, showing strange pop-ups, or crashing often, it might be infected with this.
What is Malware (or a Virus)?