The Internet of Things
The measurement of bandwidth is expressed in this unit - no capital letters here
Bits (b)
ICI
This modem is our best model in circulation
Home Hub 3000
Passwords
Also known as Inside Wire Charge
AOPC
This service has been around the longest - best measured in Kilobits per second
F3
The best model of DSL modem, with two antennas
Actiontek GT784
This service in Infranet is responsible for PPPoE DSL internet passwords, which needs to be reset if the customer cannot connect
Broadband
This feature code activates Call Forwarding
*71
This device helps "reflect" signals to the modem, but isn't required for Fibre connections
Micro-Filter
This BT gives you plain English information of account info
IINFO
Our first model TV receiver, this has 320GB of built in storage
VIP1232
This Service is no longer provisioned for new DSL or Fibre customers, which provides DialUp
This rental set SOFF does not include a Call Display screen
VS10
The maximum "up to" speed of High Speed Ultra
7Mbps
This key combination will Reset CSM to its default state
Pause/Break > csmenu 0
This device provides home phone to non HH3000 customers
ONT
Every Fibre customer needs these 4 Services and Plans to function correctly
Broadband, DSL, DHCP, Email
Searching this service class will filter Payphones
COIN
The three technologies used to deliver Internet, which also deliver varying qualities of Fibe TV
ADSL2+, VDSL2+, Fibre
Account notes BT
IAEVT
Creates wireless TV where it normally isn't possible, this device is no longer needed in new installs
VAP
This button is used in Plans to add a missing plan if a Service isn't working
Purchase
If the PON is out of service in Webcare, route the ticket to this queue
C/FTTH