DSC/Honeywell
Qolsys
Jobs
Communication
General Troubleshooting
100
A function that allows you to disarm most Honeywell/Ademco systems. 

What is code + 1 ?

100

Reset Smoke Detector function for Qolsys.

What is PRESS TO DISARM, enter 4 digit code?

100

The PM job time frame.

What is 12PM to 5PM?

100

Test that is programmed in the customers alarm system panel.

What is Timer Test?

100

Impact on the system having an AC failure.

What is Low back up battery?

200

On the DSC 9047, this command will test sounder and keypad display. If programmed, will also test communication.

What is * + 6 + Master code + 4?

200
Type of back up battery for a Qolsys system.

What is Lithium Ion 2500mAh capacity battery?

200

The Evening job time frame.

What is 5PM-8PM?

200
Signal that confirms the system is back to its original state after an alarm or a trouble had occurred.

What is Reset? Restore?

200

The impact on having a low back up battery.

What is having no protection if there was to be a power outage?

300

Function to View/Clear memory for most Honeywell systems.

What is 4 digit code + 1(OFF) twice?


300

Function to disarm a Qolsys.

What is LOCK SYMBOL, enter 4 digit code?

300

Dealer service Type.

What is SVCDL?

300

The least secure mean of  transmission methods?

What is the phone line ? (digital line)

300

Function we are to do in Mastermind before doing troubleshooting with the customer.

What is put the system on test?

400

Command that allows to view a trouble on a DSC.

What is * + 2?

400

Amount of steps to Reset Internet on a Qolsys.

What is the 8 steps?

400

Job Type used to ship a battery.

What is CUSTSS? (Customer Self-Serve)

400

Alternative communication method for a customer that cancels his landline.

What is GMS Communication?

400

Identifying a residential customer that forgot their PIC.

What is Alternate Identification method?

500

"Failure to communication with monitoring station", trouble message on an Ademco Vista 20.

What is FC?

500

Commands to Test the communication on a Qolsys.

What is Settings, enter 4 digit code, System Tests?

500

Required to add more when there is multiple issues.

What is Problem codes?

500

Command in alarm.com used to test the alarm systems communication.

What is PING command?

500

Pressing * + 2 and getting an 8 code on most DSC panels will give you this.

What is Loss of System Clock?

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