Supervision
This is a carefully considered and detailed program of action to achieve any end
What is a plan?
This act, created in 1959, is considered the union members "Bill of Rights"
What is the Landrum-Griffin Act?
This is a learning process that involves the acquisition of skills, concepts, rules, and attitudes to increase performance
What is training?
This is the determination of the activities, responsibilities, and working conditions of a position
What is a Job Analysis?
The systematic process of developing criteria for job performance is this
What is a Performance Appraisal?
This program is a 9-step point process mainly used for food and safety
What is HACCP?
This act prohibits discrimination based on gender, race, religion, color or national origin
What is Title VII of the Civil Rights Act?
This training method involves 6,000 hours of on-the-job training as well as theory related courses
What is apprenticeship?
The process of seeking and attracting a diverse pool of qualified candidates for the position
What is Recruitment?
This step in the appraisal is critical for solidifying future expectations are for future performance
What is Closure?
All chefs need to have this, which is simply conduct and characteristics that characterize a profession positively
What is professionalism?
This act mandated a federally stated minimum wage and established the Youth Wage
What is the Fair Labor Standards Act?
This method commonly includes a speech by the chef supervisor with a lot of participants and interaction
What is a team meeting?
A verbal interaction between the applicant and the boss to see compatibility for the position is called this
What is an Interview?
By making this comforting, you are increasing the chance of a better feedback channel and greater engagement
What is Environment?
This process is taking problems and literally spraying them with a hose without consideration of the problem
What is firefighting?
This act only applies to businesses with 50 or more employees within a 75-mile radium, and allows parents to take time out for the birth or caring of children
What is the family medical leave act?
These are the four steps of the four step training method that are widely utilized in training in the kitchen
What are Preparation, Presentation, Application, Evaluation?
This type of interview requires multiple applicants are questioned together in a group discussion
What are group interviews?
This method of evaluation is found to be objective and costly in time and money
What is Behavior Anchored Rating Scales?
What is BARSs?
A good coaching style involves 9 main concepts. Name 5 of them involved
The 9 included:
A positive people attitude, An interest in helping people attain personal goals, Respect for dignity of every person on the team, Sincerity, honesty, fairness, and impartiality, Sensitivity and respect for different cultures, Strong ethical and moral values, An emphasis on the future rather than the past, Praise when it's due, Correction of mistakes without passing blame
Title VII of the civil rights act applies to businesses with this many or more employees
What is 15?
This is the concept of adult education
What is Andragogy?
This type of requirement for a job may include gender, age, or religion, but have to be explicit
What are Bona Fide Occupational Qualifications?
There are 4 methods of evaluation. Name all of them
1. Essay Appraisal
2. Graphic Rating Scale
3. Behaviorally anchored rating scale (BARSs)
4. Critical incident scale?