Nacho Bacon
Vegan Bacon
Bacon Bits
Baconnaise
Bacon Bacon Bacon
100
Attach scanned paperwork
What is the last thing you do before closing a student computing/hardware ticket?
100
Nottingham.wcu.edu/wiki
What is the site for our wiki? What kind of things can you find out on the wiki?
100
Technology Commons & Training
What is the new correct sub-team name for all Technology Commons & Training tickets?
100
PawPrintDirect.wcu.edu
What site can students, faculty, and staff use to print from their personal computers?
100
7487
What is the IT Help Desk phone number?
200
Turn on all supplemental lighting and unlock door. Turn off all supplemental lighting and lock door.
What are opening/closing duties?
200
GoatPac
What is the screen that you use to reset MyCat passwords in Banner?
200
Helped client create a bulleted list in word.
What is something simple that should still have a Training ticket made for it?
200
Coin-printing
What is something we don't have available anymore?
200
Computer located where the email bar used to be.
What is the scantron machine/computer?
300
Service Counter station facing the Technology Commons entrance and library entrance.
What are the stations that should be staffed first?
300
Community partners printing option
What are General Public Printing Cards? Where can you find them?
300
Laura DiNunzio
Who is the evening support for the Technology Commons? Who is in charge of student support for eBriefcase?
300
No Documents Found to Release
What is a common error on paw print printers? What are your next steps?
300
iPad
What is something we can use to do people count, clock-in, and desk-side assistance?
400
828-564-1136
What is Sara & Laura's Google Voice number?
400
WCU Network Setup
What is the tool we can run for all computer wireless setups to help correct settings issues?
400
Sara Smith
Who is the manager for the Technology Commons and Training team? Who is in charge of student software and technology training? (ClassTIPS)
400
ClassTIPS
What is the name for student based software and technology training (excluding eBriefcase)?
400
4 hours & 7 days
What is our standard checkout length?
500
Computer Asset Information
What is the information that we need to put into Cherwell if we work on a client's computer (whether we check it in or not!)?
500
Quick Print Stations
What are the computers located on the old email bar, next to the printers?
500
Becca Hauge
Who is in charge of student management? Who is in charge of copyright cases as they relate to IT?
500
virtual.wcu.edu
What is the virtual server for the VMs in the Technology Commons and at the service counter?
500
Tagging & Dating & Putting in the shelf
What should you be doing with lost and found items?
M
e
n
u