ATM
Mobile
Online
Miscellaneous
Demonstrations
100
What is the maximum number of checks you can deposit at a time?
What is 30 checks.
100
What is the mobile deposit cut off time for funds available the next day (2nd day for new accounts)?
What is 10pm.
100
What is minimum dollar amount you can send via POP money?
What is $10.
100
Where do you go to set up alerts?
What is online banking, then alerts tab at the top.
100
Video on Mobile deposit.
https://www.pncsites.com/always-open/mobile-deposit.html
200
What is the maximum number of bills (cash) you can deposit at a time?
What is 50 bills.
200
How long must an account be open before they can use mobile deposit?
What is no limit, can start using once they set up online banking. (This is a new enhancement that started October 20th, used to be 30 days).
200
What are three things you can see on the VW calendar?
What are bill reminders, check balances, past activities, future payments, marked paydays, danger days.
200
What are the three options under the transfer tab in online banking?
What are Between My PNC Accounts, Between My PNC and My External Accounts, and From My PNC Accounts to Other People.
200
POP money video.
https://www.pncsites.com/always-open/popmoney.html
300
What is the cut off time for checks deposited into the ATM for next day availability (2-day new accounts)?
What is 10 pm.
300
What are the mobile deposit limits (daily and monthly) for new accounts and existing accounts?
What are new accounts (less than 30 days)= $1,000/day $2,500/month, existing accounts = $2,500/day $5,000/month. Note: new accounts limits changed, took effect October 20th.
300
What are ways you can transfer money throughout a VW?
Money bar and slider, punch the pig, set auto transfers (saving engine rules), transfers among my PNC accounts (under transfer tab).
300
What do customers need to set up personal online banking?
What is SSN (or telephone banking ID, if they already have that), PNC check card PIN or Online access PIN, PNC Account number.
300
Deposit Easy video.
https://www.pncsites.com/always-open/pnc-depositeasy.html
400
What are the check cashing limits?
What is $1,000 maximum, but it depends on the card they have and if they have matching funds.
400
What are three features that you can do from mobile banking?
What are deposit checks, POP money, transfer between accounts, pay PNC credit card, account activity, and/or location finder.
400
What are the four saving rules within the saving engines part of the VW?
What are punch the pig, timed transfers, bill pay transfers, payday transfers.
400
True/False: Business accounts can change their address online.
What is False.
400
Text banking video
https://www.pncsites.com/always-open/text-banking.html
500
What is the number of checks you can cash per day/ per rolling seven days?
What is 7 per day/ 21 per rolling seven days.
500
What types of checks do we NOT accept via mobile deposit?
What are money orders, cashier checks, travelers checks, bonds, checks payable to "cash", signed over endorsed checks.
500
What are the limits for POP money? Daily, Outstanding, Monthly)
Daily $1,000 Oustanding (rolling 3 business days) $2,000 Monthly $5,000
500
What is the number of days that business online banking profiles go back to view account activity?
What is 90 days.
500
Mobile banking video
https://www.pncsites.com/always-open/mobile-banking.html
M
e
n
u