breaking down
building of
customer
technology back then
100
it no longer working properly or as it shoulds
What is malfunction
100
a machine that is capable o f doing the work for a person, controlled by programming
What is robotics
100
when a consumer generally purchases products
What is brand loyalty
100
the owner of the ford car
Who is henry ford
200
the completed product is created in small batches or individually to meet a specific need
What is custom manifacturing
200
a group of components that are put together to make a system or subsystem
What is assembly
200
provides a service experience to the consumer
What is customer service
200
creator of telephone
Who is alexander graham bell
300
the quality of a product or service that meets the needs or purpose of the consumer well
What is functionality
300
a manufacturing procedure that allows a designer to develop and program a piece of equipment
What is computer control
300
the direct effect of the component
What is interaction
400
when a component or system is not functional, is worn out or used up
What is break down
400
a smaller system that is part of a larger system
What is subsystem
400
in this case, service is referring to the continued customer service
What is service
500
the process of finding problems or malfunctions within a system and correcting them to restore system functionality
What is troubleshooting
500
a storage facility of goods and services
What is warehouse
500
a written guarantee or promise
What is warranty
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