Back in the day when I was a runner...
My doc said I have "the plantar"..
I didn't know you guys sold clothes...
Are you guys just bopping around town or...?
What about this random shoe...?
100
This was the first brand to use "Air" for their cushioning.
What is Nike
100
The medical term used for a stiff big toe.
What is hallux ridgidus?
100
Patagonia has a "lifetime" guarantee called this.
What is an Ironclad Guarantee
100
Above the saloon doors, this sign reads:
What is: "You never get a second chance to make a first impression."
100
Before Ted's moved to 115 Main St. this building was this kind of store.
What is a jewelry store
200
The Saucony logo, featuring three dots and a sinuous stripe, represents the three boulders in this body of water
What is the Saucony Creek?
200
The name of this AFO brace is called _____.
What is an Arizona Brace?
200
Ted's Wicked Warm Socks have this percentage of merino wool.
What is 50%?
200
Ted's Mission Statement is:
"It is our mission to build quality, _____ relationships with our customers and community through our outstanding people, products, and service."
What is long-term
300
This brand began in 1914 in a small factory in Philadelphia that made ballet and bathing shoes, and eventually went on to create the first "stability" running shoe in 1974.
What is Brooks?
300
Name at least 3 ways to alleviate a bunion when fitting a customer for a shoe.
What are:
1. Ted's inserts
2. a rockered shoe
3. wide width or foot-shaped shoes
4. custom stretching
300
Synthetic insulation has many perks. Name at least 3.
What are:
1. staying warm while wet
2. polyester fibers - naturally hypoallergenic
3. dries quickly, often within a day or even hours
4. lighter in weight
300
The poster in the bathroom has a photograph of a downhill slalom competition between what two Ivy League schools and in what year?
What is Dartmouth vs. Harvard & 1937?
400
Birkenstock was founded in the year ___, and in the country of ___.
What is 1774 & Germany?
400
This condition is where it is difficult or impossible to lift the front part of the foot, causing it to drag or slap against the ground while walking, and this type of shoe will help aid with walking.
What is drop foot & rocker shoe?
400
Pair each R1 apparel piece (R1 Air, R1, R1 Thermal, R1 TechFace) with its description:
Lightest
Warmest
Most Breathable
Most Protective
R1 Air - Most Breathable
R1 - Lightest
R1 TechFace - Most Protective
R1 Thermal - Warmest
400
Put these in order and define: Seat, Measure Feet, Great, Meet
What is:
Great - make the customer feel welcome and act as their tour guide, directing them to right area of the store
Seat - get them seated and understand their foot needs
Meet - interview them and find out a little about who they are and what they do
Measure Feet - an interview of the foot to understand its problems and foot shape
400
Before opening Ted's, Ted lived in this town in Colorado.
What is Dillon, CO?
500
Ted's currently carries ___ number of footwear brands in-store.
23
500
____ is the thickening and irritation of a nerve between the toes (usually the third and fourth toes). ____ is often the inflammation of the joints between the metatarsal bones.
What is morton's neuroma & metatarsalgia?
500
The new TNF Women's Hydrenalite Down Parka has "600" on the left sleeve. This number indicates what, and what does it measure?
What is "Fill Power" & measures the effectiveness of how many cubic inches one ounce of down can fill.
500
These are the 5 P's for great customer service
Prompt, professional, profitable, polite, problem solving