1st Impressions
I POSSESS
Emotional Intelligence vs IQ
Public Speaking
Bonus
100
How long does it take to form a 1st Impression
30 Seconds
100
Interpersonal Skills combines which 2 scales
Empathy & Social Skills
100
What does Emotional Intelligence Measure
interpersonal Skills & Social Skills
100
A speech that tells a story
A narrative speech
100
What is the opposite of Optimistic
Pessimistic- Negative
200
How many additional meetings does it take to reverse a bad 1st impression
20 Additional Meetings
200
What does the "P" & the "O" stand for & what do they mean?
Persistence- To stick with somehting & never give up Optimism- To stay positive
200
What does Intelligence Quotient measure
How smart you are (your I.Q.)
200
Only 7% of a message is communicated by
The words we say
200
External Motivation
Extrinsic Motivation
300
You never get a second chance to...
make a first impression
300
A life without self control, is...
a life out of control
300
Which is of greater importance, high I.Q. or high E.Q.?
E.Q.
300
38% of a message is communicated through your
Tone of voice
300
Motivation that is internal
Intrinsic Motivations
400
The 8 cues of communication/first impressions
1. Eye Contact 2. Posture 3. Handshake 4. Dress & Grooming 5. Facial Expressions 6. Tone of Voice 7. Level of Relaxation/Stress 8. Energy Level
400
Emotional Quotient (E.Q.)
IPOSSESS SKILLS
400
If you keep on doing what you have always done...
You will keep getting what you have always got.
400
55% of every message is communicated through the use of
Body language
400
The 5 TL Course pillars?
Respect Responsibility Support Trust Communication
500
A strategy to learn names
Repeat it 3 times in the conversation when meeting them. Come up with a handle, or name association.
500
Developing empathy is linked to... (3 things)
Greater emotional stability Greater Interpersonal sensitivity Better school performance
500
Predictors of Career Success
Ability to handle frustrations Manage own Emotions Manage own social skills
500
Basic format for giving a speech (hamburger method)
tell what you are going to say say it tell what you have said
500
The 3 reasons a person might not possess social skills
Never been taught Haven't practiced Too lazy/Don't care
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