C1
C2
C3
C4
Mystery
100

Customer first

Knowledge Matters

Stronger Together

The Extra Mile

What are our company values?

100

During interviews and assessment processes, these are used as benchmarks that assessors use to evaluate candidates.

What are compentencies?

100

Fue aprobada el 9 de diciembre 2016 en la Asamblea legislative. 

Que es la Reforma Procesal Laboral?

100

Prepare your questions

Let the interviewee know who will be interviewing

Set a time frame for the interview

What are some things to do before the interview?

100

The process of achieving the desired end results (Objectives, KPIs) using all resources made available to the manager.

What is management?

200

Attitude

Intelligence

Character

Motivation

Experience

Fit

What are some key indicators to look out for?

200

Collaboration and support is critical to how we develop as a team and is the backbone of what makes us great.

What is stronger together?

200

Preguntas relacionadas a edad, etnia, sexo, religion, raza, orientacion sexual, estado civil, opinion politica.

Que es discriminacion?

200

Be kind, cordial and professional

Look at the person in the eyes, without making it uncomfortable

Identify yourself

What are some tips during the interview?

200

It is all about guiding, motivating and getting the best out of people

What is leadership?

300

Particular qualities that a company's recruiters have decided are desirable for employees to possess. 

What are competencies?

300

Here, the candidate must express the goal he/she was trying to accomplished?

What is task?

300

Esta cientificamente comprobado que los hombres no trabajan tan bien como las mujeres. 

Que es discriminacion por sexo?

300

One-on-one interviews

Panel or committee interviews

Behavioral interviews

What are some interview types?

300

Management model based on the relationship between leaders and their team. It serves as a framework to analyze each situation, task or goal considering the development level that team members exhibit in performing a specific task.

What is situational leadership?

400

Situation

Task

Action Result

What is the STAR Method?

400

Here, the candidate must express the outcome of his/her actions.

What is result?

400

No puedo contratar a alguien por ser de la comunidad LGTB porque no comparto su estilo de vida.

Que es discriminacion por orientacion sexual?

400

Our experience and expertise is precious and we take pride in sharing it with our clients and their customers.

What is knowledge matters?

400

Methodology based on Performance, Image, and Exposure. 

What is PIE?

500

Set of norms and regulations for Costa Rica.

What is Costa Rica's Labor law?

500
Here, the candidate describes the actions he/she took to address the situation. 

What is action?

500

No puedo contratar a esta persona por ser musulmana porque me dan miedo. 

Que es discriminacion por religion?

500

We recognize customers are not cases, but people with challenges and take great pride in doing more to make their lives easier.

What is The extra mile?

500

Forming, Storming, Norming, and Performing

What are Tuckman's development team levels ?

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