Terminology
This icon is often incorrectly called "the waffle"
What is the APP Grid?
This application allows you to add new vehicles to customer profiles.
What is Customer Management?
This setting creates a temporary, or repeating restriction to a user's capacity.
What is a Block?
This field controls the amount of time charged to the customer.
What is Bill Hours?
This term indicates time that is owed to a technician to be paid.
What is Flagged Hours?
This person handles the customer facing relationship at a dealership.
What is a Service Advisor?
What is Scheduling Settings?
This setting creates a link between multiple op codes.
What is associated Op Codes?
This feature allows dealer partners to discount a Job with a predetermined amount that can expire.
What is a coupon?
What is "Let's get crazy"?
This three-dot icon named after an iconic BBQ dish provides additional options to users of ARC.
What is the Kabob?
This APP contains a library of information to help dealer partners and Tekionites learn.
What is Knowledge Base?
This is the word that we use to define setups that are currently possible in ARC.
What is Configurable?
This is commonly used to charge an additional dollar amount to cover shop supplies.
What is a Fee?
This item given to Tekion employees, allows them to become part owners of Tekion.
What is a Stock Option?
This resource provides current information regarding our integrations with various OEMs
What is the OEM runbook?
This APP allows user to create Walk-ins
What is Appointments?
This setup allows controls which accounts money flows to in a dealership.
This form of pricing allows dealership partners to have a variable labor pricing structure per 1/10 of an hour.
What is a Dynamic Pricing Grid?
This setup menu allows a dealership to change their "doing business as" name.
What is Dealer Configuration?
What is a Dealership Principle?
This app allows you to quote and sell parts.
What is Parts RO Sales?
This setting makes a customer verify their identity prior to approving additional work.
What is One Time Password?
This feature allows you to run temporary pricing for an existing Op Code
What is a Special Promotion?
This setup menu allows you to add missing cost centers to ARC.
What is Setup Fields?