What does "STREAMING" mean?
Watching or listening online
What is my favorite color?
Pink
What does "customer service" mean?
Helping people when they have a problem.
Name one device that uses the internet.
Cell phone, TV, computer, thermostat, etc.
Who is one of my favorite artists?
Carrie Underwood or Lainey Wilson
What's something I should always say to a customer?
"Hello!" or "How can I help you today?"
What is the name of the company in Salem that provides internet?
TrioTel
What is my favorite food?
Stir Fry
What should I do if I don't know the answer to a customer's question?
Ask a teammate.
Name 3 things we can use the internet for.
Games, to communicate with friends/family, to watch TV, to research information, etc.
Name 2 of my hobbies.
Running, traveling, playing volleyball, and gardening.
What is one way to make a customer's day better?
Be kind, patient, and helpful
What is the device called that makes internet wireless at home?
Router
Name 2 school that I have attended.
McCook Central, SDSU, or LATI
Why is listening important when talking to customers?
So I can understand what they need.
So I can solve their problem