Attendance
Where can you find the link for the Attendance Adjuster?
the Signature of MTelefund emails
Who is responsible for bringing pledge cards to the calling floor and making sure they are folded correctly?
Supervisors
Then Managers, if not completed
What are the two exceptions where you do not need to do your credit card asks?
1.) Prospect is driving
2.) Prospect does not own a credit card
What is the Telefund Mascot?
Telesaurus Rex
How does a caller earn a call off?
B) Purchase one for $300 TCash at the Tfund Store
What kind of reports do you run for the Nightly Log?
Daily calling pool stats report
What is the exception to not do a matching gift ask?
Trick question! There isn't one!
Where can you leave a positive message for a coworker?
The Secret Sunshine wall in the parlor
How many hours do you have to work in a week to earn a $20 bonus?
20 hours
Describe the proper way to fold a pledge letter.
1.) Fold letter at perforation
2.) Fold letter at “Thank you for supporting…” line
3.) Put a return envelope behind the letter
4.) Put the return envelope and letter in a mailing envelope
5.) Make sure the mailing address is visible through the envelope window
6.) Close the flap. Do not seal the envelope
What button do you press if your calling screen is frozen?
F5
When is payroll due?
10pm on Sunday
How long does a new caller have to work before they are able to reschedule their shifts?
2 weeks
(approx. 6 shifts)
What are all the parts of turning on a calling station/room?
(need all parts)
Turn on computer, turn on monitor, check for headset, check for mouse, clean up trash, turn on air/heat, check windows
What is the caller goal for System Time to earn TCash?
3.57 hours
Where does the pizza receipt go to after a unit visit?
Under the keyboard on Violetta's desk
When is the deadline to sign up for Daytime Calling?
1pm the day before the shift
What details do you need to include in the Nightly Log for a $1,000+ gift?
(need all parts)
Caller name, caller uniqname, prospect name, prospect ID, pledge amount, pledge designation, and pledge/cc type
Name one of the 3x or 2x Matching Gift Companies posted on the Matching Gift Companies flyer in the calling rooms.
ExxonMobil (3x)
Illinois Tool Works (3x)
The Coca-Cola Company (2x)
Johnson & Johnson (2x)
Name the three components of Telefund’s Referral Bonus program.
1.) Referred caller shows up for an interview = $100 TCash
2.) Referred caller here for 1 month = $100 TCash
3.) Referred caller works here for 3 months = Free Reschedule