Telephone
verbs
verbs
If the phone rings, will you please _____?
I can't hear you. Can you please _____?
What do you say when someone is not available (formal). .
I'm afraid Ms. Smith isn't available at the moment.
What does reschedule mean?
To make a new appointment.
Mr. Smith is not at his desk. _____, I'll see if I can find him.
I've been trying to call all day, but the line is busy and I can't _____.
A polite way to ask the name of the person who is calling you.
May I ask who is calling?
Are there any openings in the afternoon on Friday?
What does opening mean?
appointments
Please _____ as soon as you get this message.
Why don't you _____ when you've got the information
A way to ask to speak with someone on the telephone.
May I speak with _____, please?
Can I speak with ______, please?
Is ______ there, please?
I'd like to speak with __________, please?
I'm sorry we are fully-booked.
What does fully-booked mean?
a. we have no appointment space.
Ms. Miller's line is free. One moment, I'll _____.
Sorry, you're _____. Can you please repeat that?
Fill in the blanks.
I was _______ if I _______ bring my car in this morning?
I was wondering if I could bring my car in this morning?
Are you an existing customer?
What does existing customer mean?
You already have come to this place before, they have your name in their system.
It's rude to _____ on someone in the middle of a sentence.
I don't know his extension. _____, I'll try to find it.
Fill in the blanks.
I'd like to ______ an appointment to ______ a doctor.
I'd like to make an appointment to see a doctor.
"I'm sorry we are short-staffed can you call back in one hour?"
What does short-staffed mean?
They don't have enough employees (staff) to help you right now.