Account Types
What is the account name and type that everyone gets when they open a membership? How much is it to become a member?
Primary Savings and $5
What account types are allowed to have courtesy pay?
Personal and Business Checking Accounts
How many days do you have to correct your over/short drawer?
Three days.
Related Functions/Specfil/Share and Loan list/Account Maintanence.
Receipts
Check Deposits
Member Checks
Statements
Letters
Member ID
If you receive cash and are making a deposit, what is the string?
CR SD
Name the 5 Primary IDs and at least 3 alternate Ids.
- Drivers License, State ID, Military, Gov't Visa, and Passport.
-
What is the minimum and maximum courtesy pay limit?
- $300 ; $2000
At account opening members are given a light depending on there beacon (credit) score. What does this help determine?
The length of the possible check hold.
Where do you go to charge a fee?
Specfile - Fees-Charge
If you are making a transfer within the same account, what is the string?
SW X SD
Name the three checking accounts and the four savings accounts.
Simply
Simply Elite
Fresh Start
Primary
Holiday
CDs
Money Market
After utilizing courtesy pay, there is a timeline a member must pay it back. If they are 30 days negative, what happens to the account?
The account becomes suspended.
Name at least three next day availability items.
Gov't Checks
Local Seg Payroll Checks
Travelor's Check
Money Orders
Checks drawn on CMCU "On Us"
Cashiers Checks payable to a CMCU account holder
Where would you go to find a members online banking username?
IQ "The Tree" -- Tracking Record 39 -- Online banking
If you are cashing a check, what is the string?
KC
Name the current credit cards that are offered.
Visa Platinum
Visa Platinum Rewards
Visa Business
What must a member do once the account is over 20 days negative?
Leave a dollar overnight.
When can a check be processed with no hold?
The member is a green light with a long standing positive relationship with the CU and has consistent balances of sufficient size and stability to cover the check.
Where do you go to find the list of transactions that are on hold?
IQ "The Tree" - "+" Share Hold Records
If someone wants to transfer money from their account to their mortage, what is the string?
SW MP SC -- X is not used for Mortgage
Name the 3 business account types that are offered here and provide the dollar amount needed to open the account.
Business Checking - $100
Business Interest - $100
Business Fresh Start - $100
A member has an available courtesy pay limit of $300 and their account is currently negative -$171.85 with no pending transactions. How much can they withdraw?
$128.15
Name two reasons you will place an extended hold?
- Large Deposit over $5,525
- Deposited into a new account
- Redeposited item
-Reasonable cause to doubt collectability
Emergency condition
Where do you go to find a list of the debit and credit card transactions including if it was approved or denied.
ATM Dialogue
If someone wants to do a check deposit with cash back, what is the string?
KR SD CD