Personal Accounts
What basic fee is charged with the All Star Free Checking account?
NONE
What is the one thing that we need for any business account to be opened?
EIN/TIN
6th & 21st
How long does it take for a debit card to arrive to a customer via mail?
7-10 business days
$3
Is there a minimum balance on the Gold Star 50+ Interest Checking Account?
Nope
What is Positive Pay?
Customer can go in and verify any withdrawal from their account, before 9 a.m.
What is our routing number?
081003275
How many days until a personal debit card dispute receives the provisional credit?
10 business days
$12 a year
What 2 types of accounts receieve 1 free box of checks per year?
Bonus Checking
Gold Star 50+ Interest Checking
What do we need from the business before we add/remove anyone from the account?
1) Signed letter head stating the changes that is brought in by someone on the account
2) Information of who we are adding
3) All signors to come and sign the new Account Information document within 1 week
How can a current, existing customer earn a gift?
Referring others
How long does a business debit card dispute last?
Full 90 days
How much is the fee to send or receive a fax of one document?
$2
What is the monthly fee for the Bonus Checking?
$8 per month
What is the Minimum balance on the Business Interest Checking to avoid the monthly fee of $8?
$5,000
How many Federal Holidays are in a calender year?
11
What are the debit card limits for customers 18 years and older?
What about for customers 17 years or younger?
18 years and older : POS - $2,500, ATM - $750
17 years oryounger : POS $, ATM $
What is the fee for an outgoing domestic wire?
$30
Name 3 of the 5 Benefits that is offered on the Bonus Checking
Cell Phone Protection
Identity Theft Resolution
Financial Wellness 360 Platform
$10,000 Accidental Death & Dismemberment Insurance
Shopping, Travel, & Entertainment Discounts
What is the fee if a business account is overdrawn for more than 4 consecutive days?
$5 per day, until brought to a positive balance
What is Katandra's daughters name?
Kazalara
Double Question worth Double Points!
What networks do our debit cards use?
How many surcharge-free ATMs do our customers have access to?
MoneyPass & Allpoint
Over 40,000 ATMs Nationwide
65507