Know your account types/products
This feature automatically transfers money in the event of overdraft.
-Sweep protection.
Where do you go to find the audit workbook?
-BNControl
-Consumer Banking
-Financial Center Operation Manual
-Attachment. Audit Workbook
What form pops up to assist in verify who is authorized to pull funds from an account?
Review all signature cards for restrictions (UTMAs, representative payees, etc.)
What is the name of the podcast produced by CCB?
Banking on Kc.
CCB’s partnership with this company gives client’s access to free ATM’s all over the nation.
MoneyPass
Where do you go to find the teller manual?
-BNControl
-Consumer Banking
- Teller Manual
At what dollar amount is a secondary form of ID required for non-customers cashing CCB checks?
Obtain secondary form of ID for non-customers cashing checks over $1,000.
Teller Manual says $1000.00.
Most Branches prefer $500.00 for unknown non-customers.
How many locations does Country Club Bank have?
21 locations
This product locks in client’s funds in exchange for a higher interest rate.
Certificate of Deposit (CD)
Where can you find CCB’s most up to date interest rates?
- SharePoint
-Helpful Links & Forms
-Current Deposit Rate Sheet
What is the online banking feature that allows you to customize the allowed transactions on your debit card?
Card Control Setup is easy with mobile banking!
What was the location of the first branch ever opened?
4727 Wyandotte.
This account type has a $7 monthly maintenance fee.
-Connect Checking
- Maintenance fee will be reduced by $0.15 per signature-based debit card transaction.
Extra bragging points if can tell me how many times you need to use your debit card for whole fee waived.
Who do you contact for password resets for employees?
******************************************
****************DAILY DOUBLE************
*****************************************
Password reset for systems:
ItDepartment@countryclubbank.com (please provide all applicable information in the email including full name, branch, and C582 number- NEVER IM OR SKYPE IT).
What are acceptable forms of primary ID?
Driver’s License- For temporary (paper) driver’s license, obtaining 2nd form is preferred.
Passport- Always record passport number and country of origin.
US Government ID-Must include SSN and branch of service.
Resident Alien Card- Also known as “green card.”
State ID- Second form of ID preferred for state ID.
Recent issue date is a red flag. Use caution.
In MO, state ID is “Non-driver’s license.”
When was CCB founded?
1953
This feature that is no longer offered (but still honored) gives long time CCB customer’s one free box of checks per year.
-Ambassador’s club
- To identify...
-IBS, Acct. level, acct. detail. Bottom of page, Banking programs: 1- Ambassadors.
Who do you reach out to for approval on cashier’s checks less than $500k?
Over $500k?
-For amounts under $500,000, please contact your FCM or any nearby FCM.
-Over $500K
ConsumerLeadership@countryclubbank.com
-SharePoint, Communications, Consumer Banking, Helpful Links & Forms, Large C.C. Approval Form.
How many parts must be present to accept a check?
Seven Parts:
1. Pay to the Order of (Payee)
2. Legal Line Amount (Written Amount)
3. Numerical Amount
4. Date
5. Maker Signature
6. Micr. line
7. Endorsement
IN _____ , the Plaza flooded, which flooded the cash vault. The bank had to iron the money out to help dry.
1977