Savings Bonds/CTR's
Business Coin/Currency
Wire Transfers
WSB Official Checks/MO
Misc.
100
What types of Bonds does WSB cash? (3)
E, EE, and I Bonds
100
We accept cash for a temporary counter check fee? Why or why not?
No, we process it through the AAS Service Fee and will charge the account at the end of the statement cycle.
100
What is the fee for an international wire transfer?
$40.00
100
What 3 reasons will we place a stop payment on an official check or money order?
Lost , Stolen, or Destroyed
100
How much is a telephone transfer?
$3.00
200
What determines interest earned and maturity?
Type and issue date of the bond
200
For account analysis accounts, the first $100 worth of coin counting is free. True or False
True
200
What is the fee for a business customer to wire domestic funds from their internet banking?
$10.00
200
WSB official checks and money orders are void after how long?
180 days
200
For a HELOC payoff, a signature from the borrower is not required. True or False
False
300
What cash amount prompts a CTR?
Over $10,000
300
What is the maximum a business customer would be charged per month for currency deposits?
$250.00
300
What is the tran code for a domestic wire with a fee?
822
300
What report in Onbase must you look at before placing a stop payment or cashing a WSB official check or money order?
AC-R-420 Registers Outstanding
300
All payoff requests are submitted where? And to whom?
Loan Servicing Make a request tool- Loan Servicing
400
Which act requires us to record these large currency transactions?
B S A (Bank Secrecy Act)
400
What is the fee for loose currency deposited?
$0.01 per bill
400
In FIS, what 2 things do you have to do to complete a wire transfer?
The form through process service request workflow, and the actual transaction in FIS under Deposit Account- Enter Dollar transactions
400
All signed stop payment forms get sent where?
Accounting
400
A payoff statement is not necessary if we are filling out the loan payoff/partial release funds received form. True or False
False
500
We cash bonds made out to a business for a business customer. True or False
False
500
Why is it important to enter the information same day and accurately?
Because it will directly charge the customer and if it is entered incorrectly the customer will be charged incorrectly, directly affecting their account.
500
Do we charge for an incoming wire transfer? If so, how much is the fee?
Yes and $10.00
500
How long is a verbal vs. written stop payment good for?

Verbal= 14 days

Written= 6 months

500
A customer is just out of their 30 days, and has a balance of $18.00 in the account. They present a check for $4,000.00 and want $2,000.00 back in cash. What should you do, if anything?
Consult your lead or manager and possibly place a hold on the check.
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