Check/Cash Handling
Holds
Policies and Departments
Tellers
Bonus
100

What information is needed on the back of the check for non-customer check cashing?

ID number & state

DOB

Issus date

Expiration date

100

How much is released the following day on a large deposit hold?

5,525

100

Who is our CRA officer?

Lauren Deegan

100

What is a CSA I check cashing limit for on-us and transit checks?

$1500

100

What is the Cash advance limit before needing a supervisor's approval?

$1000 and above

200

Before cashing a check for a non-customer what must be completed?

OFAC

Check out customers account for available funds

Check signature

Call if over $2000

200

When is a full 7 day hold required?

Any new account/new relationship or when there is doubt of collectability

200

What regulation expedites funds availibility?

Reg CC

200

We are required to verify checks over this dollar amount before we cash them for non-customers.

$2000

300

If a business customer wants to cash a check written to the business, what should you do? 

Checks written out to businesses must be fully deposited into the business account. Then a withdrawal may be completed off that account by the signers.

300

What are we looking at before we place a hold?

Length of customer relationship

Covering funds

Have they gotten checks like this before?

300

When selling larger denominations to the vault what must happen?

A buy/sell ticket must be completed. The cash must be bundled in complete bundles with the teller stamp as well as double verified between the teller and the vault teller

300

What information is needed to submit a CTR?

Full name, DOB, full SSN, occupation and employer, PHYSICAL address, updated ID information 

400

What are the drawer limits for traditional drawers compared to when running with a TCR?

When on a TCR both top and bottom drawers are limited to $1000

When running traditional top drawer is $3000 and bottom is $5500

M
e
n
u