Check Hold
Give me an example of a NON-next day item.
Personal check, payroll check, insurance check, and business checks.
Give me an example of what you can find in IMM.
New member documents such as account cards, new member disclosures, loan documents, contact change forms, and safe box documents.
What does compensating funds mean?
True or False: Opening and Closing Procedures are required to be completed in dual control.
True
How much of a deposit has to be available the next day for a NEXT day item?
$6,000
Why would we need to complete an ATM discrepancy form?
If a member or nonmember uses our ATM and their is an issue with transaction such as incorrect cash dispensed or error in deposit amount, we can complete form for them.
When does a CTR have to be completed?
Generated form in XP2 - when cash withdrawal or deposit totals $10,000.01 or more in 1 day.
What is an all clear signal?
Sign that is placed in the branches to make other employees aware building is safe for entry. Used during opening procedures.
How do change the dates in XP2 to specify how long the funds are held for on a deposit?
Enter amount of deposit is appropriate deposit box and then click edit details on bottom of screen PRIOR to hitting submit.
True or False: We are unable to issue debit cards in the branches for our members.
What form is completed when we share with a member we strongly believe they are being subjected to fraud and they continue to want the transaction to be completed?
Scam Awareness Form
What is the most important thing to remember if you were being robbed in a branch?
DO NOT PLAY THE HERO!
Define what is considered a "New Member" per our deposit hold standards.
Membership that has been opened 30 days or less with GICU.
What is a travel notification form and where is it located?
Form found on Intranet that is used to notate when members are traveling out of the state and/or country. Makes note on their debit and/or credit cards to avoid being flagged as fraudulent.
What is the name of the document that is completed for cash transactions $3,000-$10,000 for nonmembers?
BSA Form found on intranet
What are two robbery security measures that are in place in the branches?
Alarm systems, robbery height markers, robbery kits on teller line.
Give me three examples of NEXT day items.
Federal checks, state and local government checks, cashier's checks, certified and teller checks, traveler's checks, treasury checks, postal service money orders.
What can be found in OnBase?
Any documents that our members sign or provide including signed new account forms, loan documents, contracts, etc.
What is a SAIR used for?
Whenever there are concerns of suspicious activity on an account.
What is the option that should be selected in XP2 to dispense cash if there was a robbery?
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