Ticket Types
Terminolgy
Functions
100
The ticketing system used by installations to track and process request with clients
What is ORD
100
Another name for Bloomberg professional terminal
What is Open Bloomberg
100
Installations goal page
What is OPSG
200
This is used to get tracking information from receiving
SCHD
200
Bloomberg anywhere users use this to log into their license
What is Access point
200
This function is used to search for a login
What is SS2
300
Used to generate, modify order request
What is SOR
300
The license that allows a user to login to multiple PC and mobile devises
What is Bloomberg Anywhere
300
Used to look up internal employees
What is FON
400
Field service uses this ticket to go on clients sites for installs, repairs or maintain equipments.
What is EDI
400
Used to ship out equipment for a client
What is ZOR
400
This needs to be updated with all scheduled meetings and appointments
What is OUT
500
Search Engine used to get clients information (email, contact number)
What is PROS3
500
Reflects the billable part of the license and will not change throughout the lifetime of the license.
What is SID (Subscription ID)
500
Function used to look up user records for clients and Bloomberg employees
What is UUID
M
e
n
u