ETO Enrollment
This is the term we use when taking a touchpoint on the highest level of credential earned or existing employment when enrolling a participant.
What is a Baseline
When transferring from our regular program to CWF, this is what is selected as the dis-enrollment reason.
What is Transferred Programs?
Recently celebrating 25 years with Goodwill, she is the Director of Payroll
Who is Kim Pardue?
Started out giving away free gas, then went to jail for it. Enrolled in the Excel Center to turn his life around. Then was hired with Goodwill, promoted, and eventually left for Kirby Risk.
Who is Dylan Snell?
This is the technical name of the hashtag (#) symbol. (It isn't "pound sign")
What is Octothorpe?
A touchpoint you do on enrollment, on changes in income, and before exiting a program. This is how we figure out monthly income changes for a participant.
What is Wage Tracking?
What is "No Needs"?
Recently added to our Executive Team, this person spent the last 18 years with IndyCar and USA Track and Field as Senior Director of Marketing.
Who is Ivan Cropper?
Once defined only as her inmate number, this person has received an expungement and a new outlook on life. She is now a site leader in Goodwill Retail and spoke at SpeakEasy.
Who is Leanna Short?
The national animal of Scottland, also a mythical creature with a single horn.
What is a Unicorn?
This isn't technically a touchpoint. This is the name of how we capture the majority of our CWF Outcomes. There are two categories of these for Goodwill's ETO: Finanical ______ and Income Support ______.
What are "Stories"?
This report (located on your dashboard) shows you the length of time since you contacted each of your participants.
What is the caseload report?
This is the number of skylights in the "Guide working area" at the corporate office.
What is 2?
Retail employee at Shelbyville Goodwill and graduate of the Excel Center. Currently working on his CompTIA A+ and also the current Education Achiever of the Year.
Who is Jacob Barret?
The most popular state bird, repping for Illinois, Indiana, Kentucky, North Carolina, Ohio, Virginia, and West Virginia.
What is a Cardinal?
A "checklist" of touchpoints that must be completed before an enrollment into an ETO program is considered complete.
What is a "Workflow"
What are the CFA-Budget and Wage Tracking?
What is 317-524-4313?
Despite having transportation and housing barriers, this SCSEP Participant fearlessly earned a spot at the corporate office and recently told her story at the GEM Conference.
Who is Miss Vivian Williams?
This is Triskaidekaphobia, and also the reason why some buildings skip from floor 12 to floor 14.
What is the fear of the number 13?
This is the number of successful Intake interactions a GEI Guide must have with a participant before they can be considered Caseload in a standard scenario.
What is 3?
Verifications are due once a quarter. These are the two dashboards you must use in order to do our quarterly participant verifications. This is also how we pull our retention data.
What are the education and employment dashboards
This is the number of Excel Centers within the Goodwill of Central and Southern Indiana geographic territory.
What is 15?
Two former participants who utilized the services of Guides in order to promote out of retail and into Guide roles.
Who are Joe Joyner and Eddie Rickenbach?
This popular social media presence would have 1 billion more people than China if it were its own country (based on number of monthly users)
What is Facebook?