Key Terms 1
What is SPOC?
General Data Protection Regulations
-Legal Framework that sets guidelines for the collection and processing of personal info of individuals with in the EU.
What is GDPR?
IT Service Management.
Services offered to customers to maintain systems.
What is ITSM?
Determines end goal early
Note Flexible and cannot back track
What the pros and cons of waterfall?
Video Calls, Schedule briefings same time weekly, Be aware of time for both parties
What are the keys to managing virtual teams?
Communications center that provides a single point of contact between a company and its customers/employers
What is the Service Desk
Joint Application Development
Development methodology system for designing a computer,based system, using a designers work together.
What is JAD?
Requires auditors to publicly report on corporate control processes pertaining to financial reporting and to report to stakeholders exactly what control processes are in place and to what extent they are to follow.
What is SOX?
More Flexible and Faster Reviews cycles
Lack of Predictability and can lead to bad behavior
What is the pros and cons of Agile?
When you need someon/materials from outside the project/organization to complete the work.
When to use the procurement process?
Structure in which PM shares responsibility with functional managers for assigning priorities and directing assigned employees
What is Matrix Organization?
Establishment of policies and continuing monitoring of proper implementation. Balance power.
Key Performance Indicators- Quantifiable measure used to evaluate the success of an organization, employee, etc.
What is KPI's
The type of organization you most likely will work in as a project manager
What is a matrix organization
Fixed Fee-Set Cost
Time and Materials-Variable Cost
What is the difference between fixed and fee and Time and Materials?
Roles which are subordinate to other roles. Ranging one about the other
What is Hierarchy?
Payment Card Industry Data Security Standards.
Information security standard for organizations that handles branded Credit.
Increase control around cardholder data
What is PCI DSS?
Anyone with an interest/that are invested in project/outcome of project.
Executives, sponsors, customers, users, staff, team
What is Stakeholder (Project Charter KT)?
How team members are added managed, controlled, and released from the project
"I'm mot sure- let me find out"
"I'm going to need to clarify"
"Let me get back to you"
What are examples of things to say if you do not know the answers.
Health Insurance Portability and Accountability Act.
US law designed to provide Privacy standards to protect medical records and other health info.
What is HIPPA?
IT Infrastructure Library
Set of detailed practices for IT Service Management.
Focuses services for need for business
What is ITIL?
Business Requirements Document
Focuses on business perspective
Holds details of business solution for a project
What business wants to archieve
What is BRD?
Award Prizes
Milestone Parties
Chicago Cubs