PETC
Amex Companion Certificates
Global and Regional Upgrades Certificates (GUC/RUC)
Delta Sky Club
1

What Pets are allowed on Domestic U.S.Flights?

  • Dogs, cats, and household birds
    • Delta accepts all breeds of dogs as PETC provided the animal does not pose safety and/or public health concerns and the animal meets all the accepted guidelines for age and size.
    • Household birds are defined as domesticated bird that is kept for companionship or amusement. Some examples are parrots, finches, canaries, and parakeets.
1

When do I receive my Certificate?

The certificate is sent to Card Members in their renewal month, via email from Delta Air Lines. Customers can also check their My Delta account on delta.com.

1

Platinum Medallions may select __________ as a choice benefit

RUCs, and are not eligible for GUCs.

1

To enter a Delta Sky Club, no matter where it is located, a customer must present the following three items:

  • One of the types of Club Access listed in the table below
  • A same-day boarding pass from an eligible flight
    • Flight eligibility is defined in the table below for each type.
    • Note: Basic Economy tickets will not have access. This also includes guests. 
  • A photo ID 
2

PETC are not permitted in the following:

  • In the bulkhead, emergency exit rows or seats are designated as "no stowage."
  • In the following locations:
    • A330-200 rows 46-51
    • A330-300 rows 54-59
    • B757-200 center/middle seats
    • B737-900ER (73J only)
      • Row 1 and Window seats in First Class due to no underseat stowage space
2

How do I know which fare classes I’m allowed to book when redeeming my companion certificate?

Tickets are only available in L, U, T, X, and V classes of service for Main Cabin travel. For Delta Comfort+ travel, tickets are available in W and S classes of service, but only when L, U, T, X, or V classes of service are available in the Main Cabin. For Delta Premium Select travel, tickets are available in A and G classes of service. For First Class travel, tickets are available in I and Z classes of service. Companion Certificates are not eligible to purchase Delta One seats

2

Diamond Medallions may select ____________

RUCs, GUCs, or a combination of the 2 options.

2

How Many Visit's do I have for use after 2/1/2025? if I have a Delta SkyMiles® Reserve American Express Card 

  • After their 15 Visits* are used, card holders will be able to purchase additional Visits for $50 each 
3

Pet in cabin (PETC) limits per cabin:

First Class:2

Delta One:0

DPS:0

Main Cabin and DC+:4

3

Do any of the new expanded companion certificate destinations include blackout dates?

No, there are no blackout dates, but tickets are subject to fare class availability.  

3

Which Ticket Stock can I use a global or regional on?

  • Ticket stocks: 006 (DL), 074 (KL), or 057 (AF) 
3

Can Active Duty Military enter the SkyClub?

Active duty military members in uniform or with present leave orders or rest and recuperation papers

  • Must be traveling on a Delta-operated flight 
  • No guests 
  • Subject to each location's capacity and seating availability 
  • Military access should not be offered during irregular operations
4
Hi there, I am trying to book a round trip with my pet from ATL to LHR Please?

United Kingdom (U.K.) -  even if the customer has a letter from the Department of Agriculture or traveling on Military orders

  • United Kingdom includes: EDI/LGW/LHR/MAN and any other city in England, Northern Ireland, Scotland, or Wales
4

If my itinerary includes a Delta operated flight coupled with a codeshare flight, can I use a companion certificate?

No, companion certificates are only eligible for use on Delta, Delta Connection carrier and Delta Shuttle flights only (excludes all other Delta-designated codeshare flights).

4

Can I use a Regional for Guyana?

Yes (Excludes Delta One)

4

What amount of smart time do you earn per working hour?

2 Minutes and 15 Seconds earned for every hour worked

5

Why can't I check-in online? My PETC was a one way and I'm returning home without her?

  • When traveling with a Pet in Cabin (PETC), customers must check in with the pet at the ticket counter. Passengers with PETC SSRs are inhibited from online check-in, even if the PETC is subsequently removed from the reservation. Curbside and kiosk check-in is also not permitted.
5

What are the Eligible Form Of Payment when purchasing a ticket with an American Express Companion?

  • The Primary Ticket and the Companion ticket must be purchased with your Delta SkyMiles Reserve or Platinum Card and/or eCredits. 
    •  eCredits may be applied as payment towards the cost of the primary ticket, companion ticket, and any government-imposed taxes and fees.  
    • Any additional collection beyond the value of the eCredit payment must be collected using your Delta SkyMiles Reserve or Platinum Card.
  • Companion Certificates are not compatible with Award fares.
  • Companion Certificates cannot be combined with another offer or discount. 
5

Can I use a Regional for my Delta Marketed, AeroMexico Flight which a fare class of (Y) this up coming week?

NO, 

  • For U.S.-Mexico and intra-Mexico routes, Aeromexico flights (O Class) are eligible if the original booking was made on a DL*/AM flight. 
5
can I enter the SkyClub if Im flying in Upper Class with VS?

No,


  • Flying Club Gold Members are eligible for lounge access, as long as they hold a boarding pass for travel in any class of service on or connecting to a same-day international flight operated by AF, KL, DL, or VS 
    • See Chart Below for Guest Access
  • Passengers holding a boarding pass for travel in Business Class on a same-day international flight operated by AF, KL, DL, or VS. 
    • See Chart Below for Guest Access
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