Customers
Metrics
Knowledge
Future
100

What % of customers use MyF5?
a. 50%
b. 75%
c. 100%

C

100

How many visitors come to MyF5 per quarter?

1 million

100

How many sources of knowledge are indexed on MyF5?
a. 3
b. 5
c. 8
d. 10

C

100

After Case Assist, what is the next major feature we are planning to deploy on MyF5?

Conversational AI
200

What % of customers that log a case search on MyF5?

5%

300

Q1FY26 was the first time visitors coming from Google decreased.  Why?

ChatGPT / Open.AI surpassed Google referrers and increased 2100% from the previous quarter.

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