General
What is the two letter ship code for the Celebrity Ascent?
AT
What does CCM stand for?
Commission
What is the goal for overages per month?
30 minutes or less
How many colors are there in a rainbow?
7
Should you obtain table size for a booking with Celebrity Select Dining?
No, not necessary.
What is the extension for the Retreat Concierge?
48862
What % of the team do Nate & Michelle want to earn incentive every quincena?
100%
How many quincenas does a Critical Impact disqualify you from incentive?
Three quincenas
What restaurant's mascot is a clown?
McDonalds
If you assist a caller with IBT and do not enter the booking, should you remark?
No, not necessary.
What is the B2B discount on a 9 night sailing?
$50 per booking
What does the 2-letter remark code, WP, stand for?
Withheld 200% Suite Deposit due to cancellation
What should be sent to Nate via Teams prior to your 1 on 1?
2 call links from SpeechIQ
When did the website Facebook launch?
2004
Does Zip Code belong in Booking Contact or Guest Contact?
Guest Contact
How many people are currently on our team?
10
There are 3 types of manifests listed in the Data Card, what are they?
Prelim, Final & Last
At what incident count would you receive your first Verbal Warning?
2.0 Incidents