Misc
Products
Team
Robbery Training
Robbery Training
100
This team member won employee of the month for the month of May.
Who is Brenda?
100
This product has rates as low as 13.99%; Never more than 18.00% - lower than the national average of 24.74% a/o September 2024
0% APR** on Balance Transfers for the first 6 months
What is a TBCU Credit Card?
100
This team member sent a Barney themed email on Wednesday night.
Who is Amiya?
100
This is the limit that all cashboxes must be within at all times.
What is 20K?
100
What is the All-Clear Sign?
200
This is our current review rating on Google.
What is 4.8?
200
This promotion requires you to have $25 in your savings account to qualify.
What is Skip a Pay?
200
This team member recently got a new Dodge Charger.
Who is Alex?
200
These team members are able to open and close the branch on their own.
Who are, BM, ABM, BAVP, AVP?
200
The Receptionist Desk, Vault Teller Station, and the ABM Station all have one thing in common.
What is the panic button?
300
These team members are in the lead for our monthly challenge.
Tania & Jesse
300
A FREE financial education app that rewards you for learning
Zogo
300
This team member brought deviled eggs to our last potluck.
Who is Alexis?
300
-One employee drives around the perimeter and looks in the windows for anything out of place. Look in the parking lot for any suspicious cars!
-One employee will enter the building to turn off the alarms and check all bathrooms and hallways. Once the building is deemed secure, they will post an all clear sign.
-The all clear sign will stay posted until the building is open for business, just to let other employees know that it is secure to enter.
What are opening procedures?
300
Inventory: Blanket, Pillow, Weapon Line Up Poster, Yellow Tape, Physical Evidence List, Witness Identification Checklist, Indent-a-Cards.
What is Robbery Kit?
400
The Credit Union is closed for 15 holidays, name them.
Christmas Eve
Christmas Day
New Year's Eve
New Year's Day
Martin Luther King Jr. Day
Good Friday
Memorial Day
Juneteenth
Independence Day
Labor Day
Indigenous Peoples Day/Columbus Day
Thanksgiving
Christmas Eve
Christmas Day
New Year's Eve
400
This service allows members to complete teller transactions from our DT, including loan and cc payments M-F 9am -6pm and Sat 9am-12pm. WD are limited to $2,000.
What are Virtual Tellers.
400
This team member has three kids ages, 12, 6, and 4.
Who is Griselda?
400
-One employee drives around the perimeter and looks in the windows for anything out of place. Look in the parking lot for any suspicious cars!
-One employee will enter the building to turn off the alarms and check all bathrooms and hallways. Once the building is deemed secure, they will post an all clear sign.
-The all clear sign will stay posted until the building is open for business, just to let other employees know that it is secure to enter.
What are opening procedures?
400
After a robbery these team members must gather all members into the lobby, and ensure that they remail calm.
Pass out indent-a-cards to all witnesses, isolate the mbrs, and ask them not to speak to each other.
Compile a list of all members' names, addresses, and phone numbers.
Mark off the crime scene with yellow tape to secure evidence. Keep employees in their secure areas.
Compile a list of all physical evidence.
Who are FSRs?
500
This is the June Throwdown.
What is,
Tellers: Auto Loan Refi & Bus. CC Refs.
FSRS: Booked Auto Refi & Business Ccs
500
This protection plan helps ensures your loan payment will be taken care of as you search for employment.
What is Involuntary Unemployment Protection?
500
This team member sent a Sponge Bob Gif in our TBCU GC on Wednesday June 11th at 12:40pm.
Who is Oscar?
500
This team member is in charge of isolating all employees involved in the robbery into separate rooms and have them fill out an ident-a-card; and tells employees not to discuss the robbery with each other, only to Police officers when they arrive
Who are Managers/Supervisors?
500
The Pasadena Robbery/ Emergency Contacts have seven contacts. Please list.
What Is:
Law Enforcement (911, Pasadena Police Dep., Pasadena Fire Dep., HCA Hospital)
Jesse Gutierrez- CEO
Syed Dinar- EVP & CFO
Brandy Guzman- VP of Branch Ops
Ariel Turca- AVP of Branch Ops
Keily Rodriguez- Pasadena BM
Jailene Sanches- Pasadena ABM