Misc
Products
Team
Robbery Training
Robbery Training
100
This team member won employee of the month for the month of October.
Who is Valerie?
100
This product has rates as low as 13.99%; Never more than 18.00% - lower than the national average of 24.74% a/o September 2024
0% APR** on Balance Transfers for the first 6 months
What is a TBCU Credit Card?
100
This team member with maiden name Villar?
Who is Griselda?
100
This is the limit that all cashboxes must be within at all times.
What is 20K?
100
What is the All-Clear Sign?
200
We will achieve this by committing to listen to their needs, educating them on the right solutions, and being their trusted partner throughout their financial journey.
What is Mission Statement?
200
This promotion requires you to have $25 in your savings account to qualify.
What is Skip a Pay?
200
This team member carries a mini vacuum in her vehicle.
Who is Priscilla?
200
These team members are able to open and close the branch on their own.
Who are, BM, ABM, BAVP, AVP?
200
The Receptionist Desk, Vault Teller Station, and the ABM Station all have one thing in common.
What is the panic button?
300
These branches are in the lead for our monthly challenge.
Who is Pasadena and Northshore?
300
A FREE financial education app that rewards you for learning
What is Zogo?
300
This team member sent a GIF of Bart from The Simpson at 10:22 am
Who is Genesis?
300
Inventory:
blanket, pillow, weapon line up poster, yellow tape, physical evidence list, witness identification list, ident-a-cards.
What is a Robbery kit?
300
Team members in charge of activating the alarm after the robber has left the building
Who are Tellers?
400
The Credit Union is closed for 15 holidays, name them.
Christmas Eve
Christmas Day
New Year's Eve
New Year's Day
Martin Luther King Jr. Day
Good Friday
Memorial Day
Juneteenth
Independence Day
Labor Day
Indigenous Peoples Day/Columbus Day
Thanksgiving
Christmas Eve
Christmas Day
New Year's Eve
400
This service allows members to complete teller transactions from our DT, including loan and cc payments M-F 9am -6pm and Sat 9am-12pm. WD are limited to $2,000.
What are Virtual Tellers.
400
This team member has one child, age 3.
Who is Monica?
400
-One employee drives around the perimeter and looks in the windows for anything out of place. Look in the parking lot for any suspicious cars!
-One employee will enter the building to turn off the alarms and check all bathrooms and hallways. Once the building is deemed secure, they will post an all clear sign.
-The all clear sign will stay posted until the building is open for business, just to let other employees know that it is secure to enter.
What are opening procedures?
400
After a robbery these team members must gather all members into the lobby, and ensure that they remail calm.
Pass out indent-a-cards to all witnesses, isolate the mbrs, and ask them not to speak to each other.
Compile a list of all members' names, addresses, and phone numbers.
Mark off the crime scene with yellow tape to secure evidence. Keep employees in their secure areas.
Compile a list of all physical evidence.
Who are FSRs?
500
This is the Octobers Throwdown.
What are Google reviews?
500
This protection plan helps ensures your loan payment will be taken care of as you search for employment.
What is Involuntary Unemployment Protection?
500
This team member has a golden retriever
Who is Jailene?
500
This team member is in charge of isolating all employees involved in the robbery into separate rooms and have them fill out an ident-a-card; and tells employees not to discuss the robbery with each other, only to Police officers when they arrive
Who are Managers/Supervisors?
500
The Pasadena Robbery/ Emergency Contacts have seven contacts. Please list.
What Is:
Law Enforcement (911, Pasadena Police Dep., Pasadena Fire Dep., HCA Hospital)
Jesse Gutierrez- CEO
Syed Dinar- EVP & CFO
Brandy Guzman- VP of Branch Ops
Ariel Turca- AVP of Branch Ops
Keily Rodriguez- Pasadena BM
Jailene Sanches- Pasadena ABM