CDL
Are school bus applicants required to present a medical card? if so when?
if certifying to CDL-10 (NO)
If certifying to school bus waiver P-32 than (YES)
if an applicant applies for a Class A CLP and passes TX COM RUL & General Knowledge but fails Combination all 3 attempts can the applicant choose to be issued a class B instead?
YES
what is the protocol when someone gets hurt on DPS property?
offer assistance / call 911 if requested/ Contact chain of command / get customers info and complete HQ-12
What can be used for a name change?
when applying for a hardship License what drivers ed needs to be completed before applying?
Phase 2 Provisional
What do you need to apply for NON-Domicile CDL? (BONUS FOR NOT ELIGIBLE COUNTRIES)
Social Security Card/ Valid Passport/ either: I-94, Arrival/Departure record or Unexpired employment authorization document / 2 proof address/ $121
BONUS) Mexico & Canada
how long is a CLP valid for?
180 days
When processing an Irate customer, what are ways to deescalate the situation?
Good Attitude, do not match energies, empathy, red carpet
When to bring Original Birth Certificate? (2 Answers)
1) Any Original Transaction
2) Adding Hazmat for the 1st time and Renewal
What is needed to process and OOS Minor Provisional License?
Birth Certificate / Social / VOE / 2 Proof Address/ DE964 (from TX or OOS showing completed hours)/ IMPACT / Road Test
If CDL hazmat holder is a CSO, are they required to retest for HZT every Renewal?
YES
fingerprints are done every 5 years
when applying for a CLP when should we renew base class C license?
within 6 months (if customer refuses this needs to be notated at the top of the application)
when accepting a DOT MEDICAL CERTIFICATE, can a single sheet from the 5 page report be accepted in place of the med card?
NO, It must either be the medical card or the full 5 page report. if the report in incomplete it cannot be accepted
When does out of state enforcements no longer effect eligibility? and goes this apply to CDL?
10 years
Doesn't apply to CDL
What is needed to Process a Minors Motorcycle License?
must be atleast 15 years old /Have a Class C learner license / MSB-8 safety course/ DE964 completed the 32 hour classroom phase of a driver education course /restriction I 250 cubic CM, until age 16
Who is exempt from ELDT
Individuals who were issued a CDL or an S, P, or H endorsement prior to February 7, 2022 are not required to complete ELDT training for the respective CDL or endorsement.
When should a CLP be renewed? (2 Answers)
1) 30 days before expiration of CLP
2) If in renewal period, Before paying for CDL Road exam
if there are no appointments available for your office, and a customer has all of their documentation ready are we able to overbook a sister office?
What Countries have reciprocity with the US and does it apply to minors?
Canada, France, South Korea, Germany, Taiwan
Not Applicable for Minors
What does the G restriction mean? (3 answers)
no driving after midnight and 5am unless necessary for work or school opr medical
no more than 1 passanager under the age of 21 that is not a family member
no wireless communication device
if a CDL has been downgraded for 1 year and 11 months and has renewed as a class C in between, can the applicant be upgraded back to the CDL?
(yes) the applicant will no longer be eligible for upgrade after 2 years of expiration.
can an CLP applicant certify to the CDL-10 Personal Property?
NO
on the DL-40B Diagnostic Examination (MAB), What are the deductions for unsatisfactory performance and improvement needed?
7 unsatisfactory performances
3 improvements needed
When moving to Texas and presenting Registration and Insurance, does the applicant need to provide proof for all vehicles or only one?
FOR EACH VEHICLE YOU OWN
when filling out the DL-40 for a minor's learner's license, what should be marked on the back side of the DL-40?
The DE964 testing results