Bar
The sales of happy hour
What is $3.25 domestic pints and $5.25 patron mugaritas
Two of the 3 adjectives for E
What is Knowledgeable, Passionate, Care/Concern
The first point on the server portion of the shop
What is Did you receive a friendly greeting within 45 seconds of sitting down at the table?
what are Our Core Values
Passion, Partnership, Integrity, Fun with a purpose.
What are the 6 different positions at the Host Stand?
Seater, Names, Updater, To-Go, Call Ahead, Small Board
All the beers we have on draft
What is Bud Light, Miller Light, Coors Light, Michelob Ultra, Dos XX, Blue Moon, Ziegenbach, Shiner Bock, Karbach Hopadillo, Karbach Love Street, and Stella Artois, Sam 76
Under the H in HEART what you should do after recognizing a first time guest
What is Tell them the story
The last point on the server portion of a shop
What is Would you recommend your server?
Name our Operational Goals
1st time guest, image, Alley rallies, in store training, manager in the window, leader at the door.
According to the Texas Toady, what is the name we give to children that come into the restaurant?
Lil Cowfolk
The different liquors that go into each kicker. BONUS: How much of each liquor goes into them.
What is Gold: Di Amore & Margaritaville Gold, 1800: Di Amore & 1800 Resposado, Patron: Patron citronage & patron silver, Kenny's: Peach Schnapps & Blue Chair Bay Rum.
BONUS: .35 oz of each liquor. There are .7oz of liquor in each kicker.
One of the 3 adjectives for H
What is Friendly, energetic, fun
Under the Leadership portion WHEN does the shop say a manager should do a table visit?
What is TRICK QUESTION it doesn't matter
According to the Train the Trainer guide, what are the four steps to ensure Legendary training?
Tell, Show, Do, Review
Where is the first Texas Roadhouse located?
Clarksville, Indiana
The 4 forms of ID that we accept
Driver's License, State ID, Passport, Military ID
NO PAPER IDS
All three adjectives for T
What is Genuine, Memorable, Grateful
The category of the shop that Story Items are under
What is the Teamwork Category
What are the 3 main categories of salesmanship?
upselling, suggestive selling, sharing
What is B-Cook favorite color
BLUE
2 different types of gin, vodka, tequila, and rum that we carry.
What is gin:Tanqueray & Beefeater, vodka:Grey Goose & Titos & Absolut & Sky, tequila: 1800 & Patron, rum: Bacardi & Captain Morgan.
The question you ask yourself at the end of the Thank You portion of HEART
What is Did you make their day?
The last point on the entire shop
What is Would you return to this Texas Roadhouse location in the future?
Name 5 out of the 10 Kent's Top 10
3 table section, knowledgeable servers, manager table visits, restroom checks, ambiance music tvs, host care and concern, bartender: speed awareness learning guest name, urgency on greets drinks and food, Crew involvement, sense of fun (smiles)
What day & year was the first Texas Roadhouse opened?
February 17,1993