Who is our managing partner
What does G.R.O.W stand for?
Guest right of way
what is the address of Texas Roadhouse?
1150 Blackwood Ave
What should we always see on every employees face
A smile!!
What is our phone number?
(407) 253-4224
Who are the Key’s
Kaley
Chantelle
Rachel
Yani
What is the 10-4 rule?
Within 10 feet of guests smile, Within 4 feet make a friendly gesture
What are the hours of operation Monday - Thursday?
4:00 pm - 10:00 pm
Where is employee parking?
Sides or back of building
When are time off requests due?
2.5 weeks prior
Who is our service manager
Aj
What is the Texas Roadhouse story?
Fresh baked bread, hand cut steaks, fall off the bone ribs, made from scratch sides and salad dressing, ice cold beer , and legendary margaritas
What are the hours of operation on Fridays and Saturdays?
11:00 am - 11:00 pm
What is proper Texas Roadhouse dress code?
Dark blue jeans, Texas Roadhouse shirt, non slip shoes, name tag, AND A SMILE
What are our Core Values?
Integrity, partnership, passion, fun... all with a purpose.
Who is our Training Coordinator?
Kaley
What is the Texas Roadhouse Mission statement
Legendary Food, Legendary Service
What are the hours of operation on Sundays?
11:00 am - 10:00 pm
How should you let someone know about a schedule change?
Through HotSchedules, none of our managers memory is good enough to remember :)
BOH, in the binder
How many hosts should always be at the host stand?
1, no more than one person in the host stand at once
Who is our Kitchen Manager?
Amanda
What does the "H" stand for in "HEART"?
Howdy
What street is this TXRH located on?
Blackwood Ave
Where can you find your pay stubs?
Texas Roadhouse live (Workday)
how many minutes do you have before you are considered late?
0. You are scheduled at a certain time, for a reason.