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EMAIL
To: Ms. Rivera
Subject: Delivery Update
Your order has left our distribution center and is expected to arrive tomorrow. You can check its progress using the tracking number in your confirmation email. _____.
(A) Please contact our customer service team if the tracking information does not update.
(B) All employees must attend the safety meeting next Monday.
(C) The warehouse cafeteria closes at 5:00 p.m.
(D) We have recently changed our office furniture.
(A) Please contact our customer service team if the tracking information does not update.
EMAIL
To: Warehouse Staff
Subject: Safety Shoes
All warehouse employees must wear approved safety shoes while working in storage and loading areas. Visitors entering these areas must also follow the same requirement. A limited number of spare pairs are available at the reception desk. _____.
(A) Please ask the receptionist for assistance before entering the work area.
(B) The shipment will be delivered to the customer tomorrow.
(C) The finance team has completed its annual report.
(D) Our website is being updated this weekend.
(A) Please ask the receptionist for assistance before entering the work area.
Please attach the shipping _____ to the outside of each carton.
(A) label
(B) salary
(C) schedule
(D) contract
(A) label
Employees are required _____ their identification badges while inside the facility.
(A) wear
(B) wearing
(C) to wear
(D) worn
(C) to wear
The receptionist greeted the visitors _____ and asked them to sign in.
(A) polite
(B) politely
(C) politeness
(D) politer
(B) politely
NOTICE
Subject: Inventory Count
The annual inventory count will take place on Friday from 8:00 a.m. to noon. During this period, employees should not move items between storage locations unless instructed by a supervisor. All stock records must be updated before the count begins. _____.
(A) The company picnic has been postponed until June.
(B) Please report any discrepancies to the inventory control team.
(C) The new office is located near the train station.
(D) Applicants can submit their résumés by email.
(B) Please report any discrepancies to the inventory control team.
CUSTOMER SERVICE EMAIL
Thank you for informing us that your order arrived later than expected. We understand that the delay caused inconvenience to your team. We have reviewed the tracking record and confirmed that the shipment was held at the regional depot. _____.
(A) The new warehouse is painted blue and white.
(B) We apologize for the delay and will update you when the replacement delivery date is confirmed.
(C) Employees can collect their pay slips on Thursday.
(D) The conference registration desk opens at 9:00 a.m.
(B) We apologize for the delay and will update you when the replacement delivery date is confirmed.
The supervisor will _____ an inspection of the incoming goods before they are stored.
(A) make
(B) conduct
(C) do up
(D) take
(B) conduct
The delivery was delayed _____ heavy traffic near the distribution center.
(A) because
(B) because of
(C) although
(D) despite of
(B) because of
The company has announced several _____ to its delivery procedures.
(A) improve
(B) improved
(C) improvements
(D) improving
(C) improvements
EMAIL
To: Purchasing Department
Subject: Damaged Packaging
During yesterday's inspection, several cartons arrived with torn outer packaging. The contents have been separated from the remaining stock until their condition can be verified. Photographs and the affected quantities have been recorded for reference. _____.
(A) The supplier's new advertising campaign begins next month.
(B) Please arrange a review with the supplier and confirm whether replacement packaging is needed.
(C) Employees should submit their vacation requests by Friday.
(D) The training room will be unavailable during lunch.
(B) Please arrange a review with the supplier and confirm whether replacement packaging is needed.
NOTICE
Subject: Temporary Loading Dock Closure
The main loading dock will be closed for maintenance on Tuesday morning. All scheduled deliveries should use the east entrance during this period. Drivers should follow the temporary signs and check in with the security officer upon arrival. _____.
(A) The company will announce its annual results next week.
(B) The office supplies order has already been approved.
(C) Please allow extra time because vehicle access may be slower than usual.
(D) Staff may reserve the meeting room through the intranet.
(C) Please allow extra time because vehicle access may be slower than usual.
Because several items were out of stock, the supplier could not _____ the full order by Friday.
(A) fulfill
(B) attend
(C) depend
(D) explain
(A) fulfill
The warehouse will remain closed on Sunday; _____, urgent shipments must be dispatched by Saturday afternoon.
(A) however
(B) therefore
(C) meanwhile
(D) nevertheless
(B) therefore
Before the products are returned to storage, the supervisor will _____ their condition.
(A) inspect
(B) inspection
(C) inspector
(D) inspected
(A) inspect
MEMO
To: Dispatch Team
Subject: Revised Collection Schedule
A carrier has informed us that its trucks will arrive later than usual this Thursday. To prevent delays, priority shipments should be packed and checked before 2:00 p.m. The dispatch supervisor will share the revised collection list during the morning briefing. _____.
(A) The accounting department will move to another floor next month.
(B) The company has introduced a new employee discount.
(C) Please confirm that each priority shipment has the correct label and shipping documents.
(D) The cafeteria menu will be posted near the entrance.
(C) Please confirm that each priority shipment has the correct label and shipping documents.
EMAIL
To: Sales and Distribution Teams
Subject: Product Launch
The new product line will be available for shipment starting 15 September. Sales representatives should confirm customer orders before submitting them to the distribution center. The warehouse team will use a separate picking area to reduce confusion between the new items and existing stock. _____.
(A) Please make sure that order forms include the correct product codes.
(B) The company cafeteria will offer a new lunch menu.
(C) The recruitment team has scheduled three interviews.
(D) Employees must return visitor badges before leaving the building.
(A) Please make sure that order forms include the correct product codes.
The purchasing department asked the supplier to _____ a quotation for 500 barcode scanners.
(A) take
(B) give up
(C) provide
(D) catch
(C) provide
_____ the new tracking system has improved shipment visibility, some employees still need additional training to use it effectively.
(A) Despite
(B) Because
(C) Although
(D) Therefore
(C) Although
The updated inventory system allows staff to locate products more _____ than before.
(A) accurate
(B) accuracy
(C) accurately
(D) accurateness
(C) accurately
EMAIL
To: Regional Operations Managers
Subject: Distribution Performance Review
The latest report shows that delivery times have improved in most regions. However, several locations continue to report a high number of incomplete orders. Before the monthly review, each regional manager should examine the order records and identify recurring causes, such as stock shortages or picking errors. _____.
(A) The company logo was redesigned several years ago.
(B) Please include a brief action plan explaining how the identified problems will be addressed.
(C) All visitors must sign in at the reception desk.
(D) The new printer will be installed in the conference room.
(B) Please include a brief action plan explaining how the identified problems will be addressed.
EMAIL
To: Department Heads
Subject: New Expense-Claim Procedure
Beginning next month, employees must submit business expense claims through the online portal. Paper forms will no longer be accepted, except when an employee has received prior approval because of a technical problem. Receipts should be uploaded as clear images and assigned to the correct expense category. _____.
(A) The loading dock will be closed during the public holiday.
(B) The company is considering a new logo for its website.
(C) Managers should review each claim before forwarding it to the finance department.
(D) All applicants must bring identification to the interview.
(C) Managers should review each claim before forwarding it to the finance department.
Before the contract is renewed, the company will _____ the supplier's performance in terms of delivery accuracy and product quality.
(A) evaluate
(B) borrow
(C) postpone
(D) distribute
(A) evaluate
The manager requested that all team leaders _____ the revised dispatch procedure before the end of the week.
(A) reviews
(B) reviewed
(C) reviewing
(D) review
(D) review
The carrier notified the warehouse that the shipment would arrive late. _____, the dispatch team revised the delivery schedule.
(A) However
(B) Therefore
(C) Meanwhile
(D) Otherwise
(B) Therefore